Chiropractic Assistant in Jacksonville, Florida at Amazing Spine Care

Amazing Spine Care is seeking a compassionate, organized, and energetic Chiropractic Assistant to support our clinical team and provide an exceptional patient experience. The Chiropractic Assistant serves as a key member of our practice, assisting with patient care, administrative tasks, therapy procedures, and office operations. This role requires excellent communication skills, attention to detail, and a passion for helping patients achieve optimal health and wellness.

The ideal candidate is professional, dependable, patient-focused, and able to thrive in a fast-paced healthcare environment while maintaining a positive and welcoming atmosphere.

Patient Care & Clinical Support

• Greet and check in patients in a friendly and professional manner.
• Escort patients to treatment areas and prepare them for chiropractic services.
• Assist providers with patient flow and daily clinic operations.
• Administer therapies and modalities as directed by the chiropractor.
• Monitor patients during therapy sessions and report concerns to providers.
• Ensure treatment rooms and therapy equipment are clean, sanitized, and stocked.
• Educate patients on treatment plans, home care instructions, and wellness recommendations as directed by providers.

Administrative Duties

• Schedule patient appointments and manage provider calendars.
• Verify patient information and maintain accurate records in the electronic health record (EHR) system.
• Answer incoming phone calls, emails, and patient inquiries.
• Collect payments and assist with basic financial transactions.
• Process patient forms, referrals, and documentation.
• Maintain patient confidentiality and comply with HIPAA regulations.

Office Operations

• Open and close the clinic according to established procedures.
• Assist with inventory management and ordering office and clinical supplies.
• Maintain a clean, organized, and professional office environment.
• Support team members and contribute to a positive workplace culture.
• Participate in staff meetings and training programs.

Patient Experience

• Create a welcoming and supportive environment for all patients.
• Build positive relationships with patients and encourage treatment plan compliance.
• Address patient concerns professionally and escalate issues when appropriate.
• Help ensure a smooth and efficient patient journey from check-in to check-out.

Required

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Basic computer proficiency and ability to learn EHR software.
• Ability to work effectively in a team-oriented environment.
• Professional appearance and demeanor.

Preferred

• Previous experience in a chiropractic, medical, physical therapy, or healthcare setting.
• Experience with EHR systems and medical scheduling software.
• Bilingual preferred but not required.
• Knowledge of chiropractic care and rehabilitation therapies.

Physical Requirements

• Ability to stand, walk, and move throughout the clinic for extended periods.
• Ability to assist patients as needed and perform light lifting (up to 25 pounds).
• Ability to bend, reach, and perform repetitive tasks associated with patient care and office duties.

Skills and Competencies

• Exceptional customer service
• Attention to detail
• Time management
• Dependability and professionalism
• Team collaboration
• Problem-solving skills
• Adaptability in a fast-paced environment
• Patient-centered mindset

Hours

• Monday - Friday : 9am- 7pm (Lunch Break 12pm-2pm)
• Monthly Saturday Rotations : 9am-1pm.
• 32 Hours + (Full-Time)

Benefits

• Medical, Dental and Vision Benefits
• PTO