Ryan White Part D Coordinating Manager in Winter Park, Florida at Hope and Help Center of Central Florida Inc

Ryan White Part D Coordinating Manager

Hope & Help of Central Florida | Winter Park, FL | Full-Time | Travel up to 40%

Hope & Help of Central Florida is a mission-driven nonprofit providing HIV healthcare, prevention, case management, and supportive services. Our Ryan White Part D program provides coordinated, family-centered services for women, infants, children, and youth living with HIV across six Central Florida counties: Orange, Osceola, Seminole, Brevard, Lake, and St. Lucie.

The Opportunity
Lead the coordination and accountability of a program that connects women, children, and young people living with HIV to vital care. This is a hands-on program leadership position for someone who enjoys building effective systems, supporting staff, strengthening partnerships, and taking ownership of grant reporting—not simply overseeing its preparation.

What You’ll Do
•Oversee day-to-day Ryan White Part D operations, service workflows, program milestones, and implementation of the approved work plan.
•Provide administrative supervision, coaching, and performance feedback to assigned staff, including the Intensive Medical Case Manager.
•Personally prepare, complete, review, and submit required program and grant reports; verify supporting data and meet reporting deadlines.
•Track service delivery, grant deliverables, performance measures, documentation quality, and compliance requirements; address gaps promptly.
•Work with Finance, clinical leaders, and data/quality personnel on grant oversight, quality improvement, and monitoring or audit preparation.
•Develop referral relationships with health departments, providers, and community partners to strengthen access and continuity of care.

What You Bring
•Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, Counseling, Criminal Justice, Public Health, Health Administration, Health Science, or a related field.
•At least six months of direct case management experience.
•Experience in healthcare, human services, or grant-funded program operations; strong reporting, organization, communication, and analytical skills.
•Demonstrated ability to manage competing priorities, maintain accurate program documentation, meet reporting deadlines, and support staff accountability.
•Knowledge of grant-funded healthcare programs, compliance requirements, performance monitoring, and program reporting; Ryan White experience strongly preferred.

Experience We Especially Value
•Direct experience with Ryan White-funded programs, especially Part D, including program administration, reporting, eligibility, or compliance.
•Hands-on responsibility for completing grant reports and monitoring program outcomes and deliverables.
•Supervisory or program management experience; a master’s degree in a related field.
•Familiarity with CAREWare and/or Provide.

Location & Travel
Based in Winter Park, with travel up to 40% across Orange, Osceola, Seminole, Brevard, Lake, and St. Lucie counties. Occasional evening or weekend work may be needed for program activities.

Why Join Hope & Help?
Use your leadership and reporting skills to help a multidisciplinary team deliver consistent, accountable, family-centered services. Join a mission-focused organization where collaboration and meaningful service are central to the work.

Hope & Help of Central Florida is an Equal Opportunity Employer.