Client Advisor–Events & Custom Projects in Traverse City, Michigan at Britten, Inc.

Britten Inc. is a world-class event fabricator, partnering with leading brands and agencies to design, engineer, and build high-impact environments that perform in the real world. For 40 years, we’ve combined world-class design thinking with advanced fabrication, printing, and manufacturing capabilities to deliver complex, large-scale experiences; from custom event builds and branded environments to immersive installations that bring campaigns to life.

Headquartered in Traverse City, Michigan, Britten is built for execution at the highest level. We take on ambitious, complex work and deliver it from concept through fabrication and final deployment. Our reputation has been earned through a solution-driven mindset, a commitment to precision, and the ability to turn bold ideas into fully realized physical experiences.

We are a team of builders, problem-solvers, and collaborators who thrive in fast-paced, high-expectation environments. We believe in craftsmanship, accountability, and doing whatever it takes—together—to deliver work that stands apart.

At Britten, we don’t just build what’s been done before. We build what’s next.

Learn more at www.britteninc.com

What We Seek...

We are looking for a Client Advisor–Events & Custom Projects to join our Print Division and help grow Britten’s presence within the events, experiential, sports, entertainment, and custom graphics markets. This role is responsible for developing relationships with brands, agencies, event producers, and organizations that require high-impact print solutions. The ideal candidate understands that successful selling is about solving problems, understanding creative visions, and connecting clients with the right production solutions. The Client Advisor will identify new opportunities, manage strategic accounts, develop proposals, and collaborate with Britten’s estimating, production, and project management teams to deliver exceptional results.

This is an opportunity to work on projects ranging from custom brand activations and major sporting events to large-scale environmental graphics and unique print applications.

Job Summary and Job Functions

Client Relationship Development

• Build and maintain strong relationships with brands, agencies, event companies, sports organizations, and strategic partners
• Develop a deep understanding of client goals, creative concepts, timelines, and production needs
• Become a trusted resource for clients by providing print expertise and creative solutions
• Grow existing accounts by identifying additional opportunities across Britten’s print capabilities

Sales Growth & Opportunity Development

• Prospect and develop new business opportunities within the events, experiential, entertainment, retail, and commercial markets
• Build a pipeline of qualified opportunities through outreach, networking, referrals, industry relationships, and inbound leads
• Manage the sales process from discovery and estimating through proposal, negotiation, and close
• Create compelling proposals that showcase Britten’s print capabilities and ability to execute complex projects
• Identify opportunities where Britten can provide solutions including: Large-format graphics, Environmental graphics, Event signage, Fabric graphics, Building wraps and façade graphics, Custom printed applications, and Multi-location event rollouts

Project Collaboration & Execution

• Partner with estimating, production, project management, and installation teams to ensure projects are accurately scoped and positioned for success
• Translate client needs into clear project requirements
• Maintain communication with clients throughout the sales process
• Support smooth handoffs from sales to operations
• Ensure client expectations are aligned with project scope, budget, and timelines

Market Development

• Stay informed on trends within experiential marketing, events, sports, retail, and large-format printing
• Identify emerging opportunities and industries where Britten’s capabilities provide value
• Attend industry events, conferences, and client meetings to expand relationships and generate opportunities

Team Collaboration

• Work closely with the Print Division leadership team to achieve revenue and margin goals.
• Share market feedback to improve products, pricing, processes, and client experience
• Support a culture of teamwork, accountability, and continuous improvement
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Other Duties

Please note this job description is not designed to be exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position. Duties, responsibilities and activities may change at any time with or without notice.

• Bachelor’s degree preferred with proven experience in sales, account management, business development, or related fields
• Experience selling print, signage, graphics, marketing services, events, experiential solutions, or custom projects preferred
• Ability to understand complex client needs and recommend creative solutions
• Strong relationship-building skills with clients, agencies, and partners
• Ability to manage multiple projects and opportunities simultaneously
• Experience working with CRM systems; Salesforce preferred
• Strong communication, presentation, and negotiation skills
• Creative problem solver who enjoys finding solutions to unique challenges
• Ability to work collaboratively with internal teams
• Self-driven, organized, and motivated by achieving measurable goals
• Comfortable working in a fast-paced environment with changing priorities
• Occasional travel required for client meetings, events, and industry opportunities

Physical Demands and Work Environment

• Office environment working atmosphere
• Moving self in different positions to accomplish tasks in various environments
• Remaining in a stationary position, often standing, or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Communicating with others to exchange information
• Repeating motions that may include the wrists, hands and/or fingers
• Performing and assessing the accuracy, neatness, and thoroughness work
• Sedentary work that primarily involves sitting/standing
• Light work that includes moving or adjusting objects up to 20 pounds

Compensation and Benefits

A competitive hourly rate and/or salary is being offered and a full benefits package for all full-time positions. Benefits Package Highlights:

• Medical, Dental and Vision Insurance coverage options
• 401K with employer match of contribution (Employer match equal to 50% of contributions to the plan, up to 6% of employee’s pay)
• Paid Holidays
• Paid Time Off (Full time employees)
• Educational Assistance
• Life Insurance-company provided
• Reimbursement for safety glasses and/or work boots (if position requires and qualifies) Company provided safety, skill development and/or leadership training opportunities

Britten, Inc. and its affiliates are equal opportunity employers and do not discriminate against otherwise qualified applicants in employment on the basis of race, color, religion, age, sex, national origin, genetic information, disability, or any other characteristics as protected by federal, state or local law. Britten, Inc. is a drug free employer.