Loan Servicing Manager in Canton, Massachusetts at ARISE FINANCIAL

There's never been a more exciting time to join us! We're launching a new brand and a new name Arise Financial (formerly known as Rockland FCU) with a bold vision for the future—one built on innovation, technology, and a commitment to helping people live more and worry less.

For more than a century, we've believed that banking is about putting people first. We're building on that legacy while embracing new ideas and creating an even better experience for both our employees and the members and communities we serve.

If you're looking for a place where you can grow, make an impact, and help shape what's next, we'd love to hear from you.

As a Loan Servicing Manager – Residential, you’ll lead the day-to-day operations of our Residential Loan Servicing function, ensuring our members’ mortgage and home equity loans are serviced accurately, efficiently, and in compliance with regulations throughout the life of the loan. This role is responsible for providing leadership and oversight of servicing activities, including escrow administration, insurance, property taxes, loan modifications, subordinate lien requests, mortgage releases, servicing transfers, quality control, and regulatory reporting. You’ll ensure effective operational controls, system functionality, and service delivery while partnering with internal departments, vendors, and leadership to support the Credit Union’s residential lending portfolio. This is a great opportunity to lead and develop a team, improve processes, and shape the member experience in a collaborative, detail-focused environment.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

In alignment with our commitment to pay transparency, we're pleased to share that the base range for this position is $76,785.00 - $80,000.00 per year, excluding fringe benefits or potential incentives. If you're hired, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer.

This job posting is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements.

At this time, the Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “The Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, we will not provide sponsorship for the candidate to work in the United States.

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