Director of Fan Engagement Content (SaaS & Streaming Platform) in Singapore at Bitkernel Technology Inc

About Bitkernel

Bitkernel Technology Group is a global Streaming SaaS and OTT infrastructure company focused on next-generation video platforms, fan engagement, and digital content ecosystems.

We are building a more internet-native, community-driven, and interactive streaming ecosystem. Through the Goose platform, the company provides white-label Streaming SaaS solutions for sports clubs, content creators, media brands, operators, and communities, while continuously driving the global development of fan engagement, interactive streaming, and the creator economy.

Today, the company has established globally coordinated teams across the United States, Singapore, Latin America, and Asia, and is actively collaborating with international sports organizations, football clubs, and content ecosystem partners.

About the Role

We are looking for a globally minded, internet-native, and execution-driven Director of Fan Engagement Content. This role will act as an operator of next-generation sports entertainment ecosystems.

You will provide strategic consulting and operational guidance to Bitkernel’s clients in areas including:

Fan Engagement StrategyStreaming Content OperationsInteractive Entertainment DesignCreator Ecosystem DevelopmentCommunity-driven Growth Strategy

You will be directly involved in the following initiatives for key clients and strategic projects worldwide:

0-to-1 team buildingContent ecosystem creationCommunity operation systemsUser growth systemsSports entertainment content planning

Your mission is to help clients establish sustainable long-term growth through Content + Community + Streaming + Fan Economy.

This Is NOT Traditional TV Production. We are not looking for traditional television-style content managers.

We are looking for someone who truly understands:

Creator EcosystemsCommunity CultureInteractive EntertainmentLive StreamingInternet-native StorytellingEmotion-driven Fan Engagement

This is a highly operational and ecosystem-driven role — not a traditional editorial or pure production position.

You will Directly Participate In:

Global Sports Fan Engagement projectsOTT platform growthFootball Club App ecosystemsStreaming community operationsCreator-driven content ecosystemsUser growth and monetization systemsExploration of next-generation sports entertainment models

Responsibilities:

Content Strategy & Ecosystem Development

Develop global fan engagement content strategiesBuild content ecosystems for streaming platformsPlan content directions across sports, football, entertainment, the creator economy, and community contentEstablish content KPIs and growth systemsIntegrate content strategy with user growth and retentionBuild long-term emotional engagement systems with fans

Entertainment & Interactive Content Development

Design interactive entertainment formats for football clubs and streaming communitiesDevelop live shows, fan competitions, interactive programs, community entertainment, creator collaborations, and reality-show-style contentCreate show concepts, scripts, storytelling structures, and entertainment flowsDevelop internet-native sports entertainment experiences rather than traditional TV-style programmingCollaborate with creators, streamers, hosts, and club teams to build engaging entertainment ecosystemsDesign long-term fan emotional engagement mechanisms

Creative Team & Content Operations Management

Manage content creation, design, short-form video, community operations, and streaming content teamsBuild scalable global content SOPs and workflowsImprove operational efficiency and content production scalabilityEnhance content quality, user interaction, retention, and watch time

Sports Fan Engagement Operations

Collaborate with football clubs and sports partners on content strategiesPlan match-day content, fan community activities, short videos, interactive programs, creator collaborations, and live streaming campaignsBuild off-season fan engagement systemsIncrease daily user activity and fan community engagement

Community & User Interaction Operations

Build operational systems for Discord, community platforms, social media, and fan groupsImprove user activity, community participation, retention, and conversionBuild community-first content operation strategiesStrengthen community culture and brand influence

Growth & Monetization Collaboration

Work closely with product, growth, and monetization teamsOptimize content recommendations, user conversion, subscription growth, sponsorship storytelling, and interactive commerceSupport the fan economy, creator monetization, community monetization, and content-driven business models

Global Collaboration

Collaborate with teams across LATAM, North America, and AsiaSupport multilingual and multi-regional content operationsEstablish international content standards and brand systemsCoordinate global football club and creator ecosystem projects

Requirements:

Required Qualifications

5+ years of experience in areas such as:Content OperationsContent CreationStreaming Platform OperationsCreator EcosystemsCommunity OperationsEntertainment Content ProductionStrong understanding of:StreamingOTTSports MediaCreator EconomySocial MediaCommunity OperationsTeam management experienceStrong internet-native content mindset and user growth awarenessAbility to drive cross-functional collaboration and executionStrong creative and entertainment content planning capability

Experience In Any Of The Following Is Highly Preferred

Variety show developmentShow scriptingReality-show production workflowsEntertainment content ideationGuest interaction mechanicsShort-form content format designWeb-show productionLive streaming program designCreator ecosystem operations

Preferred Qualifications

Experience in Sports / Football / Fan Engagement industriesExperience with YouTube / TikTok / Streaming ecosystemsExperience in MCN or Creator Economy industriesInternational or LATAM market experienceFamiliarity with live streaming and short-video ecosystemsLarge-scale community operation experienceUnderstanding of AI Content Workflow / Recommendation SystemsFamiliarity with Twitch / YouTube / TikTok-style interactive ecosystems

We Hope You Are:

Passionate about internet-native content ecosystems and streamingExcited about Sports Fan EngagementDeeply understand internet entertainment and community cultureCapable of building content ecosystems from 0 to 1Entrepreneurial and globally mindedNot just a content operator, but someone capable of operating an internet-native entertainment ecosystem

What We Offer:

Opportunity to participate in a global Streaming SaaS ecosystemDeep involvement in international Sports / OTT projectsCollaboration with football clubs, creators, and media ecosystemsHigh-growth leadership opportunitiesInternational startup culture and fast-moving environmentOpportunity to help shape the future AI + Streaming Ecosystem

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