Server Assistant in Canmore, Alberta at Basecamp

Server Assistant

Everwild Nordic Spa & Hotel, Canmore AB

About Everwild

Everwild is a growing chain of boutique Nordic spas and hotels based in Canmore. We are an energetic team driven by our core values and providing our guests a home away from home.

Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.

Why Work for Us?

Position Overview

Are you passionate about providing exceptional dining experiences in an elegant and refined environment? Do you thrive in a fast-paced and dynamic work environment? As a Server Assistant, you will play a pivotal role in ensuring seamless service delivery and creating unforgettable moments for our discerning guests. Join us and be a part of a dedicated team committed to delivering excellence in every aspect of the dining experience.

Salary: $17/hr + gratuity
Shifts: Full-time/Permanent. Weekdays, weekends 6:30am - 2:30pm

Key Responsibilities

• Supportive Service: Assist servers in providing prompt, attentive, and personalized service to guests, ensuring their comfort and satisfaction throughout their dining experience.
• Prepare tables with appropriate tableware, linens, and settings before guests arrive, ensuring they are impeccably arranged and clean.
• Assist in preparing and serving beverages, such as water, coffee, and specialty drinks, while maintaining a high level of accuracy and presentation.
• Aid in food delivery, ensuring proper timing and coordination with the kitchen staff, and handle guest requests for condiments or additional items promptly.
• Clear tables efficiently and discreetly, removing used dishes, glassware, and utensils while maintaining a clean and organized dining area. Reset tables promptly for the next seating.
• Monitor and replenish supplies such as water, bread, butter, and other essentials to ensure uninterrupted service.
• Maintain open and effective communication with servers, kitchen staff, and management to relay guest requests, special instructions, or any other relevant information promptly and accurately.
• Anticipate guest needs and respond to requests with a sense of urgency and attentiveness, providing exceptional service at all times.
• Maintain cleanliness and organization of work areas, including polishing glassware, silverware, and other equipment. Assist in general cleaning duties as required.
• Collaborate with the entire restaurant team to ensure smooth operations and a harmonious work environment, fostering a positive and supportive atmosphere.

• Previous experience in a high-end restaurant or fine dining establishment is preferred.
• Exceptional customer service skills with a warm and engaging personality.
• Ability to work effectively under pressure in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and prioritize tasks effectively.
• A team player with a positive attitude and a passion for delivering outstanding hospitality.

Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.