Screener in Boston, Massachusetts at The Baker Center for Children and Families

• The opportunity to protect childrens lives throughout Massachusetts, working in a supportive and collaborative work environment with other enthusiastic, talented, hard-working individuals!
• Continuous training and individual supervision with a Licensed Social Worker (LSWA, LCSW, LICSW) or Licensed Mental Health Counselor (LMHC)
• Complete an intensive comprehensive 6-week training program, followed by monthly workshops on a variety of topics related to Emergency Line work.

• Ability to work five 8-hour shifts per week staggered between 4:00pm to 9:30am weekdays; staggered shifts throughout the weekend, and one overnight shift per week.
• Engages with callers to gather the facts and elicit information needed to complete reports and memos.
• Completes detailed, accurate, and thorough case reports, internal logs, and memoranda. Documents information thoroughly and accurately in the case management system.
• Review and assess information gathered with supervisors to make an informed decision.
• Exhibits a thorough understanding of the terms and policies related to screening as outlined in the DCF Protective Intake Policy and ability to critically apply policies to screening decisions.
• Exhibits a thorough understanding of the terms and requirements included in the MA DCF Missing or Absent Child Policy.
• Ensures confidentiality and a high level of customer service in all interactions. Maintains a professional and non-judgmental demeanor.
• Facilitates DCF interventions and coordinate DCF requests.
• Work requires close visual acuity.

Qualifications
Education:
Bachelors Degree in Human Services, Social Work or in a relevant field is required.

Experience:
Experience working or volunteering with children and/or families.
Demonstrates interest in the welfare of children and families.
General understanding of DCFs mission, vision, priority objectives, priority population, and familiarity with relevant DCF policies and procedures is preferred.

Training:
Proficiency with Microsoft Office, specifically Word is required.
Proficiency toggling between multiple technological programs is required.
Excellent customer service and writing skills required.

The schedule includes evenings, nights, overnights, weekends, and holidays. Presence may be required on- site during these shifts. This is considered an essential employee position and may require work during weather-related or other local, regional, or statewide emergencies.