Account Manager - Strategic Sales in India at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Manager – Strategic Sales in India.

This role is focused on owning and expanding a portfolio of strategic enterprise customers within a high-growth SaaS environment. You will be responsible for driving long-term account value through renewals, upsell, and cross-sell opportunities while building deep, trusted relationships with senior technical and executive stakeholders. The position operates within complex, global customer environments where understanding business needs, product usage, and organizational dynamics is key to unlocking expansion. You will collaborate closely with internal teams across sales, product, and customer success to maximize customer outcomes and revenue growth. The role requires a strong mix of commercial acumen and technical fluency to engage effectively with engineering-led organizations. This is a high-impact position where customer success directly translates into measurable business growth.

• Own a defined portfolio of strategic enterprise accounts, ensuring long-term revenue growth, retention, and customer success.
• Drive expansion through structured upsell and cross-sell strategies across multi-product SaaS offerings.
• Build and maintain strong relationships with technical users, engineering leaders, and executive stakeholders.
• Identify expansion opportunities using customer usage data, organizational insights, and business objectives.
• Lead renewal processes, ensuring value articulation, ROI demonstration, and proactive risk mitigation.
• Collaborate cross-functionally with internal teams to align account strategies and execution plans.
• Serve as the central point of ownership for assigned accounts, ensuring seamless coordination across stakeholders.
• Maintain accurate CRM data and forecasting hygiene to support business planning and decision-making.

• 5–8 years of B2B SaaS or enterprise technology experience, including 2–3 years in Account Management, farming, or expansion-focused roles.
• Proven track record of achieving and exceeding renewal, expansion, and net revenue retention targets.
• Strong experience in upsell, cross-sell, and lifecycle account management within SaaS environments.
• Ability to engage confidently with both technical stakeholders (engineering teams) and executive decision-makers.
• Strong understanding of SaaS business models and customer value drivers.
• Demonstrated ability to manage global or international accounts is a strong plus.
• Excellent communication, negotiation, and relationship-building skills.
• High customer empathy, ownership mindset, and ability to thrive in fast-paced, self-directed environments.
• Bachelor’s degree required; engineering or technical background preferred.

• Comprehensive medical insurance covering employee, spouse, children, and parents/in-laws (up to INR 5,00,000).
• Gratuity benefits as per applicable statutory regulations.
• Unlimited paid time off to support work-life balance and personal wellbeing.
• Fully remote-first working model.
• Remote work allowance for home office setup, connectivity, and coworking needs.
• Opportunity to work with global enterprise customers and leading SaaS products.
• Strong focus on flexibility, autonomy, and employee wellbeing.