Intern I - Customer Service - Mexico in Mexico City at Schneider

Location: Ciudad de Mexico CDMX (Mexico City), MEX

Shift: 1st Shift

Work model: Hybrid

Schedule: PARTTIME; Monday-Friday, 8a.m.-2p.m.

Job overview:

Schneider is seeking a Customer Service Intern in Mexico City to provide support to Schneider's Sales division. The Customer Service Intern will be responsible for the successful execution and completion of customer orders.

Responsibilities:

• Generate and sending reports for different clients and CS team.
• Support appointment confirmations with different shippers, tracking cargo/deliveries from different accounts.
• Create and accept customer orders in the system.
• Schedule appointments for orders.
• Create documentation throughout the order creation process.
• Work closely with customer service teammates and leaders.
• Solve issues for customers.

Skills and qualifications:

• Currently enrolled at a college or university.
• Working toward a bachelor's degree.
• Excellent written and verbal communication skills.
• Able to manage multiple priorities at once.

Pay and benefits:

• Scholarship paid.

Schneider's inclusive culture

We do not request pregnancy and/or HIV tests, we always live in an environment of respect and inclusion regardless of sexual orientation, gender identity or gender expression. The facilities are fully accessible to people with disabilities and if a reasonable accommodation is needed, it can be requested.