Patient Care Coordinator/Receptionist in Albany, New York at Evolve Psychiatry

Job Type: Full-Time
Compensation: $25+ /hour, based on experience

Join Our Growing Psychiatry Practice!

At Evolve Psychiatry, we are committed to providing compassionate, patient-centered mental health care in a supportive and professional environment. Our practice specializes in outpatient psychiatric services, including medication management, Transcranial Magnetic Stimulation (TMS), and Spravato treatment.

We are a busy and compassionate psychiatry practice seeking an experienced Medical Receptionist to join our front office team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about supporting mental health care.

Key Responsibilities:

- Greet and check in patients with professionalism and warmth
- Manage incoming calls, scheduling, and appointment confirmations
- Verify insurance
- Appointment reminder calls
- Collect copayments and assist with billing processes
- Maintain accurate patient records and documentation
- Collaborate with clinical and administrative staff to ensure seamless patient care
- Other clerical duties as assigned to support the smoother operation of the practice

Qualifications:

- High school diploma required; associate’s degree encouraged
- 1–2 years of experience in a medical office setting required
- Familiarity with eClinicalWorks (ECW) is a strong plus
- Medical Assistant (MA) experience is a plus but not required
- Excellent communication, multitasking, and organizational skills
- Compassionate, professional, and detail-oriented
- Ability to remain calm and professional in sensitive situations
- Tech Savy

What We Offer:
-Competitive hourly pay based on experience
- Supportive, team-oriented work environment
- Opportunities for professional growth within a dynamic mental health setting
- Healthcare, vision, & dental after 90 days
- 401k (Matching after 1 year)
- PTO & Sick time

If you're ready to make a meaningful impact and bring your skills to a practice that values both its patients and its staff, we’d love to hear from you.