Customer and Administrative Support Specialist in EDEN PRAIRIE, Minnesota at Aludec USA

JOIN ALUDEC

Our growth would not have been possible without our dedicated and talented people.

We appreciate receiving expressions of interest and professional information of candidates who wish to contribute to the success of our customers.

"BE CREATIVE TO BE UNIQUE"

Receive and enter all customer orders EDI Management-Ensures proper running of MRP and resolves issues with customers and internallyMain customer contactsEffectively communicates all changes in releases to the scheduling dept. for analysis and resolutionAdvise management on concerns in meeting customer on-time deliveryDaily customer portal management Respond to large amounts of incoming emailsOther duties as assigned by the manager

Education and Experience:

2+ years of customer service experience, with preference given to those with a manufacturing backgroundStrong MS Excel experience is required Some proven customer support experience or experience as a client service representativeExperience with CRM systems and practicesCustomer orientation and capacity to adapt/respond to different types of charactersExceptional communication and presentation skillsAbility to multi-task, prioritize, and control time effectively

This is an ONSITE role, remote work is not available.

Benefits:

Eligible after 60 days; Health, Dental, Vision, STD, LTD, Life Insurance, and 401K