Screener- Spanish Bilingual in Renton, Washington at Consejo Counseling and Referral Service

Why Join Consejo?

Join a pioneer in bilingual and bicultural care. We offer a supportive environment dedicated to professional development and a competitive benefits package that prioritizes your work-life balance:
● Unique Perks: Paid Birthday Off, personal days, and training funds.
● Financial Security: Sign-on bonus, relocation assistance, and 401(k) plan.
● Health & Wellness: Comprehensive medical, dental, vision, life insurance, and AD&D.
● Time Off: Generous vacation, sick leave, and paid holidays.

Job Summary:

Reporting to the Clinical Supervisor the screener is responsible for screening client referrals by evaluating mental health issues, domestic violence issues, and substance abuse issues; assist clients and the public to access community and agency resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Conduct telephone screening for client referrals for the mental health program.
- As needed, conduct face-to-face client screenings for the Children's and Family Services and the Adult and Adult with Disabilities Mental Health Departments.
- Consult with therapist, mental health program managers/supervisors as needed to determine response time.
- Handle crises as they arise during screening or via incoming telephone calls received from the public during business hours.
- Maintain cooperative working relationship with agency staff, community, and social and health services agencies.
- Requests files from medical records for returning clients.
- Participate in required agency training and staff meetings.
- Maintain close contact with program managers and supervisors.
- Ensure proper intervention and follow-up with staff cooperation.
- Ensure proper intervention and follow-up of screenings.
- Refer clients to appropriate services within the agency and/or community agencies;
- Coordinate crisis responses with the appropriate department or agency.
- Schedule screening appointments and obtain all necessary documentation during the screening process.
- Track the screenings and intake appointments.
- Contact the client one day before the intake interview to ensure the appointment is kept or rescheduled as needed.
- Assign client numbers.
- Reschedule missed appointments as directed by the therapists, program manager, or supervisor.
- Conducted crisis interviews and provided crisis clients with resources.
- Communicate with schools or referring agencies regarding client services and their follow-up as designated by policy.
- Maintain screening/referral database to ensure all information is current and accessible as needed.
- Document all calls into the screening/referral database.
- Maintain the intake therapist schedule to ensure appointments are made when screening is conducted.
- Review the "Wait List" regularly and contact clients monthly to ensure services are still needed and/or desired. Update the "Wait List" accordingly.
- Check for funding availability via PROVIDER 1, insurance, and other designated resource data files when the screening is conducted.
- Complete all required financial information and screening forms.
- Obtain the client number from accounting, complete the necessary documentation for entry into the specific County system, and forward the original to the Data Management Officer with a copy filed in the screening office as designated by the Clinical Director.
- Serve on committees, task forces, and special assignments as directed.
- Provide education and information to agency staff and in the community as needed.
- Assist upper management upon request.
- Fulfill other duties as may be assigned to meet agency operations.

QUALIFICATIONS:
- Bachelor degree or 2+ years experience with a AA
- Proficient in speaking, reading and writing both English and Spanish.
- Active Washington State Counselors Registration
- Professional work experience providing intake
- Experience working with a mental health population
- Proficient in Microsoft Office
- Valid drivers license and car insurance
- Lifting requirements up to 25 lbs.

WORK SCHEDULE
This full-time position operates on a typical schedule of 8:00 AM to 5:00 PM, Monday through Friday.

SALARY
$25.00 - $30.00 hourly pay with an Agency Affiliation Registration license. Pay will depend on experience, qualifications, and credentials.

Ready to Make an Impact?
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Consejo Counseling and Referral Service is an E-Verify and Equal Employment Opportunity Employer.