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What is the role of a Appointments - Rental at Asbury Automotive Group?

The Appointments - Rental position at Asbury Automotive Group is a Full-time or part-time position opportunity in the Automotive-vehicles/parts/service field.

Where is this Appointments - Rental job located?

Tysons, Virginia, 22102, United States

What type of employment is offered for this Appointments - Rental role?

Full-time or part-time position

What industry does this Appointments - Rental position belong to?

Automotive-vehicles/parts/service

What is the expected salary for this Appointments - Rental job?

Compensation will be discussed during the hiring process.

Appointments - Rental job near me in Tysons, Virginia at Asbury Automotive Group | Jobs and Employment

Appointments - Rental
Tysons, VA, USA
Requisition ID Req #11694

About Asbury

Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

SUMMARY
Effectively assists customers with rentals directly from the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.

ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.

Greets customers at the counter in a pleasant and professional manner.

Verifies insurance coverage for all customers

Addresses customer inquiries about the availability and cost of vehicles

Makes reservations and explains the terms of the rental agreement

Completes paperwork with the customer and collects payment

Computes customer bills.

Makes changes and issues receipts to customers.

Reconciles cash drawer daily.

Show customers their vehicle and point out any damages, scrapes, or special features

Check mileage and inspect for damage when vehicles are returned

Works with department managers to keep abreast of new products, their features, and any changes in price.

Answers customer questions about vehicles, or refers them to someone who can.

Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.

Follows up with different Accounts Receivable items for payment

Reconciles the fleet daily

Very dependable and punctual

Maintains a professional appearance.

Keeps work area neat and clean.

Performs other duties as assigned.

Attendance

Clock in and Clock out

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Job attendance is a key duty in performing the other duties. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
•High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend instructions, short correspondence, and memos.

Ability to write correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Ability to deal with problems involving a few concrete variables in standardized situations.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

Basic computer literacy skills, ability to learn/understand dealership management software

Intermediate computer literacy skills, ability to learn/understand dealership management software

Ability to use a keyboard and mouse

Ability to look at various computer screens for 50% or more of day

PHYSICAL DEMANDS
Standing, Sitting, walking, lifting up to 50lbs. Often requires working beyond a set schedule. Weekends and some Sundays will be required.

WORK ENVIRONMENT
Office and lot environments.

Company Benefits:
Pay and Recognition:

Paid holidays & paid time off

Weekly Pay

Paid training

Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

Student loan relief resources

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which includes paid volunteer hours

Aggressive Employee referral program with bonus opportunities

INDOTHER

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.

Job Details

Job FamilyAdministrative

Pay TypeHourly

Appointments - Rental in Tysons, Virginia at Asbury Automotive Group

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