Marketing Outbound Calling Specialist in at SBP Holdings

Marketing Outbound Calling Specialist

Singer Industrial is seeking a Marketing Outbound Calling Specialist to support prospecting and lead qualification across our family of businesses. This role focuses on outbound calling and customer follow-up; technical product knowledge is not required. Candidates should be comfortable speaking with customers and documenting activity in HubSpot.

Singer Industrial is one of America’s largest Industrial Distributors with a North American footprint of approximately 100 locations and over 1,400 employees. Singer Industrial strives to efficiently improve customer productivity with innovative industrial solutions, while providing employee growth and opportunity. We do this with a robust line of fluid power, hose & fittings, belts, seals & gaskets, pneumatic and automation products and field services.

The Marketing Outbound Calling Specialist will work with Marketing and sales colleagues to identify and route business opportunities.

Responsibilities:

• Make outbound calls to prospective and existing customers using HubSpot; introduce relevant products or services, ask about customer needs, and identify interest and potential opportunities.
• Maintain accurate contact records, call notes, outcomes, and follow-up tasks in HubSpot.
• Send approved emails through HubSpot and retrieve relevant contact or prospect information for the sales team as needed.
• Collaborate with Account Managers and Inside Sales Representatives on business development; route qualified leads to the appropriate sales contact.
• Coordinate with the Lead Generation Coordinator on calling lists, lead details, and feedback about list quality.
• Work with the Marketing team to use campaign assets and product literature in customer outreach. Take on other projects and tasks as assigned.

Required Skills and Experience

• Clear, professional verbal and written communication skills and comfort making outbound calls to prospective and existing customers.
• Customer-focused approach with the ability to ask questions, listen, and identify customer interest.
• Organization and attention to detail, including accurate CRM documentation and follow-up.
• Basic computer skills and ability to learn new tools; HubSpot or other CRM experience is helpful.
• Prior outbound calling, appointment setting, lead generation, or customer service experience is a plus. Technical product knowledge is not required.