Crisis Stabilizer – Youth CCS in Milwaukee, Wisconsin at Wisconsin Community Services

At WCS , we believe that everyone deserves the opportunity to thrive , regardless of their past. We stand at the intersection of justice, compassion, and opportunity , walking alongside individuals who face barriers like mental health challenges, substance use, criminal justice involvement, and systemic inequities .

We're not just offering jobswere building life-changing relationships that empower individuals to reclaim their futures.

Why WCS?

• Youll be part of a mission-driven team changing lives across Milwaukee and beyond.
• Youll receive training, mentorship, and growth opportunities to help you thrive in your role and your career.
• Youll witness the power of transformation and know that you helped make it happen.
• Youll work in a culture that values a culture of belonging, collaboration, and compassion .

Be the support. Be the difference.

WCS is looking for a Crisis Stabilizer who is compassionate, flexible, and committed to helping youth and young adults navigate challenging moments and build skills for success. As part of our Wraparound, REACH, and/or Youth CCS teams , youll provide individualized, strengths-based support to youth experiencing mental health, substance use, and co-occurring needs.

What Youll Do

• Build trusting relationships and provide person-centered, strengths-based support .
• Help youth develop skills in communication, problem-solving, decision-making, self-regulation, conflict resolution, and daily living.
• Provide crisis support and de-escalation to help youth navigate challenging situations safely.
• Meet youth where they areproviding services in their homes and throughout the community.
• Partner with youth, families, and team members to develop goals and support progress through an individualized Plan of Care.
• Use mentoring, coaching, role modeling, supervision, and encouragement to help youth build confidence and independence.
• Maintain timely, accurate documentation and participate in team meetings and ongoing training.
• Maintain flexibility to respond to the needs of youth, including 24/7 on-call crisis support .

What Were Looking For

Were looking for someone who is calm under pressure, empathetic, dependable, and relationship-focused . You should be comfortable working independently and as part of a team, responding to crisis situations, and meeting young people where they arewith patience, respect, and a belief in their ability to grow.

Minimal Qualifications: High School Diploma or equivalent required and 2 years of experience serving people with mental health, substance use, and co-occurring needs preferred; Bachelors Degree preferred. Meet all WCS and contractor requirements for criminal and caregiver background checks and drivers record. Valid drivers license, automobile, and sufficient insurance to meet agency requirements are required.

Knowledge, Skills and Abilities: Knowledge and skills to work with a mental health and substance use recovery population; organization skills; experience in working with youth and young adults in recovery who have mental health and/or substance use needs; ability to quickly develop rapport with people, excellent assessment and interviewing skills; good understanding of mental health needs; strong understanding of the substance use population; ability to work through difficult situations; flexible and able to multitask throughout the work day; effective use of time and resources to help maintain quality Wraparound/REACH/Youth CCS services.

Work Relationship and Scope: Reports directly to the Ancillary Supervisor in the Wraparound/REACH/Youth CCS Programs. Acts as a liaison with Wraparound/REACH/Youth CCS Team members, schools, community medical staff, family members, etc. as needed.

Personal Attributes: Follow agency Code of Conduct and Leadership Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and positive relationships with program staff, other WCS staff, people being served, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.

Working Conditions: Work is performed primarily in the community, including peoples homes and various community-based locations. Ability to work in an office setting. Hours average 40 hours per week.

Physical Demands: Position is mobile with significant time spent in the community, including transporting youth and young adults, home visits and attending meetings; driving throughout Milwaukee County; must be able to go up and down stairs.

Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

WCS is seeking a compassionate and flexible Crisis Stabilizer to join their team in Milwaukee, supporting youth and young adults facing mental health, substance use, and co-occurring challenges. In this mission-driven role, you will work directly within homes and the community to build trusting relationships, provide strengths-based mentoring, and deliver essential de-escalation and crisis support.

You will collaborate with youth, families, and team members to create individualized Plans of Care, helping young people develop vital life skills such as communication, self-regulation, and problem-solving. This position requires maintaining accurate documentation, participating in ongoing training, and exercising flexibility to provide 24/7 on-call crisis support when needed to ensure the safety and empowerment of those you serve.