F Concourse - Site Manager in Atlanta, Georgia at CSM America

Job Posting Title

Site Manager

Job Description

Position Title: Site Manager

Reports to (Position Title): Operations Account Manager

Location: Hartsfield Jackson Airport-International Terminal

About Us

Corporate Service Management (CSM) America is seeking a dedicated full-time Site Manager to join our dynamic operations team to help service our clients. CSM is a well-established facility management and janitorial services company with a strong reputation and exciting growth trajectory, currently servicing the Hartsfield-Jackson Atlanta International Airport. We take pride in delivering dependable service while building a supportive, people first workplace.

The Opportunity

You will be the heartbeat of our daily operations, responsible for balancing people management, operational excellence, and serve as a trusted partner to our clients. You will support our frontline teams in a fast-paced environment to deliver outstanding janitorial services. You will report to the Director of Operations. If you are a looking to explore a mid-level manager role that enjoys building strong teams, making a real impact on delivering quality service, and being a part of a growing company- we would love to hear from you.

Qualifications:

High school diploma or equivalent required; an associates degree in business or related field (preferred.)

3-5 years of proven experience in management required

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.

1 year experience working in facility management or heavily regulated environment.

Must have strong knowledge of OSHA compliance and safety experience.

Strong organizational and time management skills.

Excellent written, verbal communication, and presentation skills.

Ability to multitask and prioritize tasks in a fast-paced environment.

Attention to detail and problem-solving skills.

Ability to handle confidential information with professionalism.

Ability to work independently and manage multiple priorities and deadlines in a fast-paced environment.

Must be on-call 24/7

Must be highly motivated and results driven.

Janitorial experience is preferred.

Duties and responsibilities include but not limited to:

The Site Manager should oversee daily operations, and ensure that work is completed efficiently and effectively, as well as within budget for a 24/7 facility.

Demonstrate leadership in accordance with the organization's policies and state regulations.

Analyze and interpret contractual obligations and financial reporting to access opportunities and determine successes in key areas to collaborate with corporate on potential future opportunities.

Review and analyze sites safety performance; identify trends and implement appropriate game plans for improvement.

Conduct weekly site walks with Shift Managers and teams lead to assess site objectives, labor management opportunities; and create effective game plans for improvements.

Host weekly site walks with the Client and Corporate teams on opportunities for improvement.

Empower and inspire team to promote employee engagement and healthy client interactions.

Train and monitor shift managers on janitorial processes including chemical hazards, PPE and other OSHA standards, customer service, and profitability.

Support the implementation and monitoring of pilot programs and new organization initiatives to improve streamline workflow processes.

Ensure that time keeping requirements are lawfully upheld during shift.

WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

PHYSICAL DEMANDS

• Ability to stand and walk for up to 10 hours on hard and uneven surfaces
• Repetitive motion with hands, wrists, elbows, and shoulders
• Ability to operate and use all equipment necessary
• Ability bend, carry, climb, push, pull, stoop, squat, twist and lift up to 25 pounds
• Use of chemicals for cleaning and maintenance of facility is required
• Ability to work with little supervision at a rapid work pace for extended shifts of 10 hours or more.