Surf Operations Manager in Fellsmere, Florida at The Point SurfPark LLC

The Point Surf Park is gearing up to bring an exciting surf experience to Florida's Treasure Coast, and we're looking for a talented, hands-on Surf Operations Manager to help build and lead our team!

This is an opportunity to get involved from the ground up, help establish operations, and play an important role in delivering a safe, organized, and exceptional surf park experience.

You don't need to be a surfer to succeed in this role. We're looking for a strong leader who knows how to manage people, coordinate operations, solve problems, and keep things running smoothly.

The Surf Operations Manager oversees the daily operations of three key departments: Water Patrol, Surf Rentals, and Wave Operations.

Reporting to the Operations Manager, this position is responsible for staffing, scheduling, employee supervision, training coordination, equipment management, and departmental budgets.

The ideal candidate is organized, adaptable, confident managing teams, and comfortable working in a fast-paced environment where priorities can change throughout the day.

• Lead and supervise employees across Water Patrol, Surf Rentals, and Wave Operations.
• Develop and maintain employee schedules to ensure appropriate staffing and operational coverage.
• Participate in hiring, onboarding, training, performance management, and employee relations in coordination with HR and the Operations Manager.
• Establish clear performance expectations, provide coaching, and address employee concerns professionally.
• Coordinate department training and work closely with the Safety Manager to ensure required training is completed.
• Oversee daily operations and make adjustments for weather conditions, staffing changes, cancellations, and special events.
• Communicate schedule changes and operational updates to employees and management.
• Maintain equipment inventories and coordinate purchasing needs with the Operations Manager.
• Monitor departmental budgets, track expenses, and manage costs within approved guidelines.
• Ensure employees are appropriately trained and assigned to their respective operational roles.
• Support holiday operations, special events, and other management responsibilities as needed.

• Strong leadership and employee supervision skills.
• Excellent organizational and scheduling abilities.
• Experience coordinating multiple teams or departments.
• Ability to manage competing priorities and adapt to changing operational needs.
• Strong communication, problem-solving, and decision-making skills.
• Ability to track expenses and manage departmental budgets.
• Proficiency in Microsoft Excel preferred.
• A hands-on leadership style and willingness to support the team wherever needed.

We're excited to be building the team at The Point Surf Park! As a new operation, we're developing our team and processes from the ground up. Our hiring process may take longer than you typically expect, and we appreciate your patience as we carefully review applications and prepare for opening.

Thank you for your interest in being part of The Point Surf Park. We look forward to connecting with qualified candidates as we move through the hiring process!

If you're an organized, motivated leader who enjoys developing teams and creating great experiences, we'd love to hear from you.

Apply today and be part of building something exciting at The Point Surf Park!

The Point Surf Park is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to qualified applicants without regard to legally protected characteristics.

This is a full-time, on-site management position in Fellsmere, Florida, requiring a minimum of 40 hours per week, with additional hours based on operational needs. Flexibility is required, including availability for weekends, holidays, special events, opening or closing coverage, and occasional coverage for other managers.

The position requires the ability to:

• Stand and walk for extended periods throughout the facility and outdoor areas.
• Frequently bend, stoop, crouch, kneel, reach, climb stairs, and move across wet, uneven, or slippery surfaces.
• Lift, carry, push, or pull equipment, supplies, and other materials weighing up to approximately 50 pounds, with team assistance for heavier items when appropriate.
• Work both indoors and outdoors in heat, humidity, rain, sunlight, wind, noise, and other changing weather and facility conditions.
• Move quickly and safely throughout the property in response to operational, guest-service, or safety needs.
• Enter pool or surf areas when operationally necessary and within assigned training and responsibilities.
• Perform occasional swimming, paddling, surfing, or other physically active tasks when required for training, operational support, or emergency response.
• Maintain sufficient visual and auditory awareness to observe operations, communicate with employees and guests, and identify potential safety concerns.
• Use radios, computers, phones, and other operational equipment throughout the workday.

Prior surf industry experience or surfing ability is not required. We’re looking for the right leader, and training will be provided for assigned responsibilities.

Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.