Field Service Engineer - AIS in United States Embassy at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Service Engineer - AIS based in United States.

This role offers the opportunity to support critical high-voltage infrastructure through advanced field service engineering expertise.
You will work on complex electrical systems, including installation, maintenance, troubleshooting, and repair activities for high-voltage equipment.
The position combines hands-on technical work with customer interaction, project leadership, and continuous operational improvement.
You will collaborate with experienced engineers and field teams while solving challenging technical issues in real-world environments.
With exposure to advanced energy technologies and large-scale infrastructure projects, this role provides meaningful impact and professional growth opportunities.
The ideal candidate is a technically skilled problem solver who enjoys autonomy, travel, and delivering reliable solutions for customers.

The Field Service Engineer will be responsible for executing complex field service activities, ensuring high-quality technical support, customer satisfaction, and reliable operation of high-voltage equipment. The role requires strong troubleshooting capabilities, independent decision-making, and the ability to lead projects in the field.

• Perform advanced field service operations with limited supervision, including installation, commissioning, maintenance, and repair of high-voltage equipment.
• Troubleshoot electrical and mechanical system failures, identify root causes, and implement effective solutions.
• Provide exceptional customer service by understanding client needs, anticipating issues, and delivering timely technical support.
• Conduct testing, inspections, and diagnostics on high-voltage systems and related equipment.
• Support substation construction activities and ensure technical standards and safety requirements are met.
• Lead field service projects, coordinate activities, and provide technical direction to crews when required.
• Analyze operational challenges and recommend improvements to enhance equipment performance and service delivery.
• Develop opportunities for additional services by identifying customer needs and potential business opportunities.
• Prepare technical documentation, reports, and service records using relevant software tools.
• Collaborate with internal teams to improve processes, customer experience, and overall operational efficiency.

The ideal candidate brings strong electrical and mechanical expertise, hands-on field service experience, and the ability to independently manage complex technical assignments. Candidates should demonstrate excellent problem-solving skills, customer focus, and the ability to work effectively in demanding field environments.

• More than 5 years of experience in technical field service, electrical engineering, industrial maintenance, or a related discipline.
• Strong mechanical and electrical aptitude with experience diagnosing and resolving complex equipment issues.
• Hands-on experience working with high-voltage equipment, including systems up to 800kV.
• Knowledge of electrical testing procedures, commissioning activities, and substation construction.
• Technical education, trade certification, or degree in electrical engineering, mechanical engineering, or a related technical field.
• Experience leading or coordinating field crews and managing service activities.
• Ability to work independently, prioritize tasks, and make sound technical decisions in the field.
• Proficiency with Microsoft Office tools and technical testing software.
• Strong communication skills with the ability to interact professionally with customers and internal teams.
• Valid U.S. driver’s license and willingness to travel extensively, including approximately 80% travel.
• Must have existing authorization to work in the United States.

• Competitive full-time compensation package.
• Remote work flexibility with assignments across multiple U.S. locations.
• Opportunity to work with advanced high-voltage technologies and large-scale energy infrastructure.
• Professional development and career growth opportunities within a global organization.
• Collaborative and inclusive work environment focused on innovation and sustainability.
• Opportunity to make a direct impact on energy reliability and customer operations.
• Exposure to diverse technical challenges and hands-on engineering projects.