Sr. AR Caller in India at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. AR Caller based in India.

Join a growing healthcare operations team supporting U.S. medical billing and revenue cycle processes. In this role, you'll be responsible for managing insurance claim follow-ups, improving collections, and ensuring timely resolution of outstanding accounts. Working in a fast-paced, quality-focused environment, you'll collaborate with internal teams to deliver accurate results while meeting productivity goals. This opportunity is ideal for professionals with strong communication skills, attention to detail, and an interest in healthcare operations. The role offers structured training, remote work after onboarding, and the chance to build a long-term career in the medical billing industry.

• Follow up with insurance companies on outstanding medical claims to ensure timely reimbursement.
• Meet daily and monthly collection, productivity, and quality targets established by clients.
• Review client requirements and process claims according to project specifications.
• Investigate and resolve claim denials, payment delays, and outstanding account issues.
• Maintain accurate documentation and prepare status reports for pending claims and follow-up activities.
• Ensure all deliverables comply with client quality standards and service level expectations.
• Collaborate with internal teams to improve claim resolution and revenue cycle performance.

• Experience as an AR Caller or in U.S. healthcare voice processes is preferred; candidates with relevant experience in U.S. medical billing are encouraged to apply.
• Bachelor's degree, Diploma, B.E., or B.Tech qualification.
• Strong verbal communication skills with the ability to interact confidently in a voice-based environment.
• Basic understanding of medical billing, accounts receivable processes, or healthcare revenue cycle operations is an advantage.
• Good analytical, problem-solving, and organizational skills with strong attention to detail.
• Ability to work independently while meeting productivity and quality targets.
• Willingness to work permanent night shifts supporting U.S. business hours.

• Work-from-home opportunity after completing in-person training in Chennai.
• Comprehensive medical insurance coverage.
• Dinner and snacks provided during work.
• Cab transportation provided when working from the office.
• Full-time, permanent employment with opportunities to develop a career in healthcare revenue cycle management.
• Structured onboarding and training program to support professional growth.