PATIENT REGISTRATION ASSOCIATE in Baltimore, Maryland at LifeBridge Health

Department: Patient Access
Location: Grace Medical Center

Be the First Welcome to Exceptional Care

Are you passionate about helping others and creating a positive healthcare experience? Join the Patient Access team at Grace Medical Center as a Patient Registration Associate and play an important role in supporting patients and families from the moment they enter our facility.

The Patient Access Associate serves as a key connection between patients and the healthcare team, ensuring accurate registration, insurance verification, payment collection, and exceptional service throughout the patient experience. The ideal candidate is compassionate, detail-oriented, and able to thrive in a fast-paced healthcare environment while maintaining professionalism and accuracy.

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the Mid-Atlantic and beyond. Anchored by our mission to improve the health of people in the communities we serve, we are committed to advancing access to care, elevating patient experiences, and supporting innovative ideas centered around community-based care.

The Patient Access Department at Grace Medical Center plays a critical role in coordinating patient registration, insurance verification, scheduling, and pre-admission requirements. The team supports financial counseling, emergency department access, medical record requests, and serves as an important resource for patients and families navigating healthcare services.

As a Patient Access Associate, you will:

• Serve as a liaison between the hospital and patients, ensuring their needs are addressed with compassion, professionalism, and efficiency.
• Complete accurate patient registration, demographic verification, and insurance validation.
• Collect co-pays, deductibles, and other patient payments in accordance with organizational policies.
• Provide exceptional customer service to patients, visitors, physicians, and healthcare team members.

• High school diploma or GED preferred.

• One to three years of relevant customer service, patient registration, healthcare, or administrative experience preferred.

At LifeBridge Health, you’ll become part of a mission-driven organization dedicated to caring for our communities and supporting our team members. We foster a collaborative environment where employees are empowered to grow professionally while making a meaningful difference every day.

If you are ready to provide exceptional service and help create a positive experience for patients and families, apply today and join the LifeBridge Health team!