Senior Accountant in Orlando, Florida at Tavistock US

ROLE OVERVIEW

The Senior Accountant supports the day-to-day operational accounting functions for Tavistock’s hospitality portfolio, including restaurants and hotels. The role is responsible for ensuring the accuracy of daily sales, cash, banking, receivables, and treasury activity, while maintaining strong internal controls over revenue, deposits, chargebacks, gift cards, payroll interfaces, and tax-related processes. This position also plays a key role in the full-cycle month-end close and financial review process by preparing and reconciling accounts, supporting journal entries and close deliverables, and reviewing P&Ls to identify and resolve unusual variances

SPECIFIC DUTIES AND RESPONSIBILITIES

• Reconcile revenues daily from POS and event systems for restaurants and hotels.
• Review and adjust transactions not entered correctly, including voids, comps, discounts, tips, and allocations.
• Prepare and review daily bank account reconciliations for all assigned entities.
• Ensure credit card, third-party delivery (e.g., DoorDash, Uber Eats), and in-house account transactions are correctly deposited and recorded.
• Research and resolve variances between settlement files, bank deposits, and POS data.
• Manage and track chargebacks, coordinate dispute responses, and document outcomes.
• Monitor cash handling procedures at property level (cash drops, safe counts, bank deposits).
• Identify and investigate cash shortages, overages, and unusual patterns, escalating issues when necessary.
• Support development and reinforcement of cash-handling policies, training, and loss-prevention controls.
• Prepare sales and use tax workpapers and returns for FL, MA, NV, and GA
• Create and issue AR invoices for events, group business, memberships, corporate accounts, and other billable items.
• Track AR aging, follow up on past-due balances, and coordinate collections with operations and sales teams.
• Reconcile AR sub-ledger to the general ledger and support bad-debt analysis.
• Prepare and distribute daily sales and key metrics reports to operations and leadership.
• Integrate payroll entries into the general ledger and reconcile payroll reports to accounting records.
• Prepare treasury reporting, including cash position summaries and bank activity reports
• Assist with positive pay exception review and resolution to protect against fraudulent checks.
• Reconcile gift card activity (sales, redemptions, breakage) to POS, third-party processors, and general ledger.
• Work closely with the event team to confirm deposits and final payments are collected per contracts.
• Reconcile event revenue and related deposits to bank, AR, and POS records.
• Assist with the full-cycle month-end close process
• Prepare and post journal entries, reconcile balance sheet accounts, and support timely completion of monthly close deliverables.
• Review profit and loss statements for accuracy and proper classification of revenues and expenses.
• Support preparation of month-end reporting packages and attend all P&L calls with operations

Education & Experience

• Bachelor’s degree in accounting, finance, or a related field; equivalent experience may be considered.
• 3–5 years of progressive accounting experience with responsibility for month-end close, journal entries, and account reconciliations.
• Strong experience with balance sheet reconciliations, bank reconciliations, cash activity analysis, and financial reporting support.
• Experience in hospitality, restaurant, retail, or multi-location operating environments.
• Experience with Microsoft Great Plains, R365 Compeat, Oracle Symphony, and 3rd party delivery and payment processors strongly preferred

Knowledge, Skills & Abilities

• Proficiency in Microsoft Excel and experience working in an ERP or general ledger system.
• Strong analytical, organizational, and problem-solving skills with a high degree of accuracy and attention to detail.
• Ability to manage multiple recurring deadlines and work effectively in a fast-paced environment.

Physical Requirements

• Ability to remain seated and work at a computer for extended periods.
• Ability to lift and carry up to 25 pounds.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to understand and follow written and verbal instructions.