Prelitigation Assistant in Mexico City at Distro

Pre-Litigation Assistant

• Summary: The Pre-Litigation Assistant supports the Pre-Litigation team by handling administrative and process-driven tasks so Case Managers can focus on client advocacy, negotiations, and case strategy. Reports to the Director of Pre-Litigation. This role is ideal for a detail-oriented, organized professional comfortable working within legal systems and a fast-paced environment. Growth opportunities may include progressing to a full Case Manager role or moving into other legal departments over time.

Responsibilities

• Send initial subrogation letters and follow up with lien holders to confirm file establishment

• Confirm insurance coverage and obtain policy limits from adjusters after the Letter of Representation is sent

• Manage post-settlement processes from settlement through disbursement (excluding final lien reconciliation)

• Communicate professionally with clients, adjusters, lien holders, and internal teams

• Maintain accurate and up-to-date records

• Provide administrative and case support to Case Managers

• Follow established workflows, SOPs, and quality standards

• Assist with overflow tasks and special projects as needed

Qualifications

• Minimum of 2 years of relevant experience in administrative, legal support, or pre-litigation roles required Personal Injury experience is a plus

• Strong written and verbal communication skills

• Excellent organizational skills and attention to detail

• Ability to manage multiple tasks and prioritize effectively

• Professional and empathetic communication style, especially with clients

• Understanding of or exposure to legal or pre-litigation processes preferred

• Ability to follow procedures, workflows, and instructions consistently

• High level of discretion and professionalism handling sensitive information

• Willingness to learn and grow within a legal environment

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