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Warehouse Admin Clerk in Kennewick, Washington at Vintners Logistics LLC

Salary: $21 - $26
Vintners Logistics LLC
Kennewick, Washington, 99338-0015, United States
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Job Description

Position: Customer Service Representative

Vintners Logistics, LLC - Kennewick Washington


Responsibilities:

  • Provide excellent customer service by phone & email
  • Greet will call customers and visitors, complete sign-ins, coordinate in and out shipments
  • Receive and process customer orders in warehouse and transportation management systems
  • Conduct customer calls as needed for order coordination, changes, payments and account status
  • Respond to customer inquiries via phone calls or email
  • Coordinate between the transportation and warehousing departments ensuring customer orders are picked, shipped and documented correctly
  • Set up new customer accounts & related customer onboarding activities
  • Process warehouse receiving; including system entry & item creation as needed.
  • Complete & verify bi-weekly compliance reporting
  • Assist in inventory counts, month end closing and related operational duties
  • Document filing, scanning, & processing
  • Verify warehouse charges for customer billing
  • Set up rates/rate changes in warehouse system annually or as required
  • Maintain Strong written & verbal communication skills with team and customers
  • Maintain a positive & productive relationship with team members, management & customers.
  • Preform other administrative duties as assigned.


    • Desirable characteristics:

  • Detail orientated
  • Team player who is adaptable to change.
  • Solution orientated.
  • Self-directed
  • Willing to be cross trained on additional systems.
  • Support continuous improvement


    • Experience & Education:

  • High school diploma or GED
  • Prefer AA in business
  • Minimum 2 years of prior warehousing and transportation experience
  • Microsoft Office suite including word and excel


    • Benefits:

  • Monday – Friday office environment with seasonal overtime as required.
  • PTO
  • Employer Sponsored Health, Vision, Prescription & Life insurance
  • Additional Supplemental Coverages Available
  • (8) Paid Holidays
  • 401k with Employer Contribution


    • Hourly Rate Range:

  • Depending upon experience and education
  • $20.62 - $26 per hour

    • Job Location

    Kennewick, Washington, 99338-0015, United States

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