CUSTOMER SERVICE REPRESENTATIVE in Buffalo, New York at Dival Safety Equipment
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Job Description
Customer Service Representative-
Regular Full Time
Buffalo, NY
Join the DiVal Safety Equipment team in our Buffalo, NY headquarters as a member of our fast paced and dynamic team. The focus of this position is to actively engage and provide superior service to our external and internal customers. In this position you will be the first point of contact for DiVal’s outside sales team’s customers, delivering the highest level of proactive customer service while maintaining workflow.
Duties and Responsibilities:
Skills and Requirements:
- You have a passion for the “Customer Experience” and helping business become more successful. 2+ years of office support in a customer service role is preferred.Solid computer and multitasking skills, Microsoft Office and CRM.Exceptional communication skills, both written and verbal.Excellent organizational and time management skills.Strong decision making and analytical abilities.Must be able to pass a NON-DOT drug screen and physical.Customer facing coverage for retail store when needed. Ability to lift 30 lbs. – 50 lbs. on a repetitive basis.Able to climb ladders on a repetitive basis.High School diploma / GED equivalent.The ability to work 5 days a week, Mon.-Fri., 8:30-5pm.
Benefits:
Medical benefits.Dental & vision benefits.Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance).Company provided life insurance policy.401K.Paid time off.DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.