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Director of Client Services in United States at Jobgether

NewJob Function: Executive/Management
Jobgether
United States, United States
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Job Description

Director of Client Services

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Client Services in United States.

This is a senior, delivery-focused leadership role responsible for owning strategic enterprise client relationships and ensuring the successful execution of complex technology engagements. The position blends hands-on delivery oversight with account growth, requiring a leader who can operate at both strategic and operational levels. You will serve as the primary client partner for senior stakeholders, including VP- and C-level executives, building trust through consistent execution and measurable outcomes. The role spans end-to-end responsibility across delivery performance, account strategy, and commercial growth. You will also act as a key bridge between technical teams and business stakeholders, ensuring alignment on scope, priorities, and results. Operating in a fast-paced, global, fully remote environment, you will help shape long-term partnerships by turning delivery excellence into sustained account expansion.

Accountabilities:

This role is responsible for leading end-to-end delivery and growth across complex enterprise client engagements while ensuring strong governance, execution quality, and relationship management.

  • Own delivery across large-scale consulting and technology engagements from initiation through execution and long-term account expansion
  • Serve as the primary client-facing leader, building and maintaining trusted relationships with senior executive stakeholders
  • Identify, manage, and mitigate delivery risks while ensuring alignment on scope, timelines, and outcomes
  • Develop and execute account growth strategies that align client objectives with organizational goals
  • Drive account expansion by uncovering new opportunities through strong delivery performance and relationship development
  • Oversee account operations including forecasting, staffing, contracts, SOWs, procurement, and invoicing
  • Coach and guide delivery teams to ensure alignment, accountability, and high performance
  • Act as the bridge between technical teams and business stakeholders to translate strategy into successful execution
Requirements:

The ideal candidate is an experienced consulting and delivery leader with a proven ability to manage enterprise accounts, drive growth through execution, and operate effectively in dynamic environments.

  • 8+ years of experience in consulting, professional services, or enterprise technology delivery roles
  • Proven track record of growing accounts through delivery excellence and relationship management
  • Strong executive presence with the ability to influence and engage VP- and C-level stakeholders
  • Experience managing complex delivery teams, financials, contracts, and operational account structures
  • Ability to operate in fast-paced, lean, and ambiguous environments while maintaining strong execution discipline
  • Strong communication skills with the ability to align technical and non-technical stakeholders
  • Hands-on leadership style with a willingness to engage directly in delivery challenges
Benefits:
  • Competitive base salary plus uncapped share of profit generated from your portfolio
  • Fully remote, flexible working environment
  • High-autonomy, high-trust culture focused on outcomes and ownership
  • Opportunity to work with a globally distributed team across 130+ countries
  • Exposure to high-impact enterprise transformation and technology modernization projects
  • Strong professional growth potential in a scaling global organization.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Job Location

United States, United States

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