Program Coordinator Social Services in Anaheim, California at Community SeniorServ Inc
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Job Description
Hours: Mon-Fri, 8:30 am-5:00 pm
Level Status: Full time/ with benefits
Location: Anaheim, Ca
Hourly Range: $19.50 - $22.00 per hour (Hourly rate will be determined based on factors such as geographic location, skills, education, and experience)
JOB SUMMARY: This position is responsible for promoting, coordinating, managing, and for the day-to-day operations of the CHOICE Restaurant and To-Go Pilot Program, including completing enrollment and service delivery data entry, coordinating with Community Based Organizations (CBOs), promoting program participation, and troubleshooting other program areas as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Program enrollment data entry adds new clients and assigns SeniorDine meal cards, completing client data entry and assessments in dual reporting systems; coordinates completion of annual program reassessments and completes reassessment data entry.
- Arranges delivery of SeniorDine cards to program participants; prints and mails welcome packets for Restaurant participants; prints scanning cards and delivers them to CBOs for To-Go participants.
- Verifies meals scanned in SeniorDine and ServTracker; makes corrections and updates seconds served in both reporting systems as needed before recording all units in WellSky.
- Coordinates directly with CBOs on collection of required documentation, answering compliance questions, providing status updates on meal allocations, and other promotional aspects of the program.
- Visits dine-in restaurants monthly to collect comment cards, nutrition education reporting, and other survey or reporting data; provides additional printed materials needed by restaurants for day-today program functions.
- Works directly with new Restaurants and CBOs to onboard them including providing training on program manual, SeniorDine system, and compliance requirements.
- Attends community events to promote the dine-in Restaurant program and collect interest lists or registration forms.
- Communicates program updates to CBOs and restaurants including updates from Office on Aging, Environmental Health Department, or Meals on Wheels Orange County.
- Supports other Social Services Department programs (Home Delivered Meals, Congregate Meals, In Home Services) and reporting and administrative functions as assigned.
- Attends staff meetings and training sessions as required.
- Performs other duties and assignments related to the CHOICE program, Social Services department, and company special projects as deemed necessary and appropriate.
EDUCATION, EXPERIENCE AND QUALIFICATIONS:
- Associate Degree or equivalent preferred; comparable work experience in lieu of formal education will be considered.
- Must be able to work well with persons of all ages, especially elderly people.
- Must be familiar and have moderate experience with Microsoft Office Suite including Outlook, Word, Excel, and SharePoint; experience with client management software ServTracker and data tracking software WellSky or similar systems desirable.
- Be able to read, interpret and implement regulations, policies, and procedures.
- Must be able to maintain complex records and data;
- Valid California Driver's License and auto insurance as required by state, and ability to provide own transportation (vehicle) is required. Must maintain a clean DMV driving record and enroll in MOWOC’s DMV Pull Notice Program.
PHYSICAL JOB REQUIREMENTS:
- Ability to travel frequently between multiple locations.
- Ability to use a computer keyboard, sit in a stationary position for extended periods, and use office equipment such a copy machine, printer, filing cabinets, and telephones.
- Constantly extends body, arms or hands as needed to perform essential duties and responsibilities.
- Occasionally ascends/descends and positions self as needed to complete essential duties and responsibilities.
- Workload requires constantly speaking, communicating, interpreting or exchanging information accurately.
- Constantly perceives objects over moderate or long distances, with or without accommodation.
- Ability to move, transport, and position objects weighing up to 50 pounds.
Meals on Wheels Orange County is an equal-opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to creating an inclusive and supportive work environment.
8:30am - 5 pm