Junior Service Advisor in Highland Park, Illinois at Murgado Automotive Group

Junior Automotive Service Advisor / Service Drive Greeter

Acura of Highland Park, part of the Murgado Automotive Group, is hiring a friendly, energetic Junior Automotive Service Advisor / Service Drive Greeter to join our automotive service team. This customer-facing role is ideal for someone with strong communication skills, a positive attitude, and a passion for delivering excellent customer service in a fast-paced dealership environment.

Responsibilities:

Greet customers: Welcome service customers as they arrive and create a professional, positive first impression.

Support the service lane: Direct customers to the appropriate Service Advisor, waiting area, or dealership department.

Coordinate vehicle flow: Help maintain an organized service drive by communicating with advisors, porters, and technicians.

Communicate professionally: Answer basic customer questions, provide updates when appropriate, and deliver a helpful guest experience.

Maintain a clean environment: Keep the service drive, customer lounge, and waiting areas neat, organized, and welcoming.

Work as a team: Partner with Service Advisors and dealership staff to provide efficient, high-quality automotive service support.

Qualifications:

Customer service mindset: Strong interpersonal skills, clear communication, and a friendly, professional attitude.

Organized and dependable: Ability to multitask, prioritize, and stay calm in a busy dealership service department.

Professional presence: A polished appearance and courteous demeanor to represent the Acura of Highland Park brand.

Valid driver’s license: A valid driver’s license and clean driving record are required.

Experience: Previous customer service, retail, hospitality, call center, dealership, or automotive service experience is preferred, but we are willing to train the right candidate.

Schedule: Availability to work dealership hours, including some Saturdays, may be required.

Benefits:

Competitive pay

Comprehensive benefits package: Medical, dental, vision, and life insurance.

401(k) Plan with Company Match

Paid Time Off: Vacation, holidays, and sick leave.

Career Growth Opportunities: Be part of a company that values your professional development.

Employee Discounts on vehicles, parts, and service.

Positive Work Environment: Join a friendly, supportive team that thrives on delivering excellence.

Why Join Acura of Highland Park?

Acura of Highland Park is part of the Murgado Automotive Group, a respected leader in the automotive industry. We are committed to creating an exceptional workplace for our employees and memorable experiences for our customers. Join a team that values integrity, teamwork, customer satisfaction, and career growth.

Apply Today

If you enjoy helping people, working around vehicles, and being part of a fast-paced dealership service team, apply today to join Acura of Highland Park as a Junior Automotive Service Advisor / Service Drive Greeter.