Scheduler in Lakewood, New Jersey at RWJBarnabas Health

Job Title: Scheduler

Location: Surgery Practice - Lakewood

Department Name: NJ Surgical Specialists

Req #: 0000259725

Status: Hourly

Shift: Day

Pay Range: $17.93 - $25.32 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Scheduler is responsible for coordinating and managing patient appointments to support efficient operations and a positive patient experience. You will work closely with patients, physicians, and staff to schedule appointments, maintain accurate patient information, communicate scheduling details, and help ensure patients receive timely and coordinated care.

As a Scheduler, a typical day might include the following:

• Scheduling appointments based on physician orders and patient needs
• Managing provider calendars and coordinating patient appointments, specialized diagnostic tests and surgical procedures
• Verifying insurance and pre-authorizations have been obtained
• Communicating appointment details with patients and addressing scheduling inquiries
• Maintaining accurate patient information while delivering exceptional customer service to support a positive patient experience throughout the scheduling process.

The Scheduler role might be for you if:

• You communicate clearly and compassionately with patients, families and healthcare professionals
• You stay organized and can effectively manage multiple priorities
• You enjoy coordinating schedules and solving challenges
• You are detailed-oriented
• You respond in a timely manner to all office and schedule inquiries
• You work collaboratively with team members
• You are comfortable using electronic medical systems, including EPIC

To be considered for this opportunity, you must have a High School diploma or equivalent with 1-3 years of scheduling experience in a medical office/clinical setting. Associates Degree preferred. Knowledgeable with Microsoft Office and proficient computer skills. Familiarity with office equipment such as copier, fax machines. Must demonstrate willingness to learn. This is a Full-Time, Day position Monday-Friday, 8:00AM-4:30PM.