Clinical Supervisor - HOST SUD in Seattle, Washington at Downtown Emergency Service Center

Days Off: Saturday, Sunday

Shift: Day

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

About DESC:

Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.

DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.

Job Description

In conjunction with the HOST Project Manager and Senior Program Manager, the HOST SUD Clinical Supervisor specifically oversees the acceptance and assignment/facilitation of referrals to the HOST program. In conjunction with the HOST Project Manager, this position oversees all aspects of outreach and engagement, short-term case management services, as well as contractual obligations. HOST Supervisors collaborate internally and externally to promote continuity of care for our clients. The supervisors are expected to coordinate with internal outpatient teams, such as SAGE, and other providers to assure successful transition of consumers to on-going care. The HOST Clinical Supervisors will have education and experience as a Mental Health Professional.

MAJOR DUTIES AND RESPONSIBILITIES:

• Assist HOST Project Manager in planning, implementation and coordination of all HOST services and other relevant services at the agency.
• Assist in Screening/assessing referrals to HOST Program for eligibility and provide coordination of other HOST staff involved in screening and initial engagement effort.
• Coordinate and participate in psychiatric consultations, clinical supervision meetings, program meetings, and in-service training of mental health program staff; participate in clinical reviews and case conferences.
• Assess staff members supervised for strengths and training needs. Provide regular supervision, clinical consultation, performance feedback, support and assurance of needed training for staff.
• Facilitate team meetings in a manner, which promotes team members contributing in their areas of strength and learning as needed. Develop team cohesion, which effectively serves the clientele and provides the needed support for team members to effectively perform their job.
• Coordinate and schedule for all aspects of HOST services, including scheduling of individual team members and coverage of offices as needed; review and authorize staff time sheets; submit on time to payroll department.
• Guide and participate in appropriate delivery of screening/assessment activities to assure resources are used for the target population.
• Review team clinical documentation to assure that team members maintain current and complete clinical records, and that records comply with the agency, state, and county clinical accountability policies and procedures.
• Provide individual supervision/consultation for assigned team members.
• Supervise HOST staff assigned to partner and satellite service locations, including conducting regular site visits, direct observation of work, coaching, and performance management. Support program leadership in maintaining effective working relationships with partner site leadership and staff and serve as a primary operational point of contact for day-to-day coordination related to HOST service delivery.
• Implement programmatic and operational plans developed by HOST leadership in collaboration with partner agencies. Coordinate with internal and external stakeholders to support service integration, address operational challenges, facilitate case conferencing, ensure compliance with confidentiality requirements, and support appropriate referral, enrollment, engagement, and transition of clients receiving HOST services.
• In cooperation with agency management and HOST staff, establish and maintain cooperative relationships with a broad spectrum of human service organizations and partner agencies that provide resources, referral pathways, and service locations needed by HOST clients.
• Provide clinical outreach & case management services to a partial caseload.
• Become and stay aware of related contractual and working agreements; assure supervised staff awareness of same.
• Collaborate with non-mental health DESC staff to ensure continuity of care for consumers using other DESC services.
• Assist Clinical Programs Entry Services Manager in coordination of services and activities, which span the mental health department and other DESC programs.
• Assure the gathering of accurate service and other program data; assist with report writing in compliance with HOST/PATH/City of Seattle contracts.

OTHER DUTIES AND RESPONSIBILITIES:

• Comply with all agency policies and procedures, relevant Washington Administrative Code, and King County Mental Health Division policies and procedures.
• Attend and participate in relevant team meetings, agency-sponsored trainings and all-staff meetings.
• Participate as an on-going member of clinical program committees as assigned.
• Participate in program evaluation activities.
• Other duties as assigned.

LIVING CONDITIONS:

All DESC clinical leaders are responsible for ensuring that their teams support their clients to achieve and maintain healthy living conditions as applicable. This may include participating in unit cleaning when the need arises.

MINIMUM QUALIFICATIONS:

• Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
• Master's degree in a social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health.
• One or more years' experience in community based behavioral health services.
• Experience working with adults experiencing homelessness, mental illness and/or substance use disorders.
• Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
• Strong collaboration, relationship management, and problem-solving skills, including the ability to work effectively across organizational boundaries and support service delivery in partnership settings.
• Possess the skills and attitude to provide sound clinical and administrative supervision.
• Interest or experience in working with clients who are difficult to engage and refer to traditional programs.
• Ability to communicate and work effectively with staff from various backgrounds.
• Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.

PREFERRED QUALIFICATIONS:

• Supervisory experience.
• Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington or actively pursuing one of these credentials.
• Qualified to provide Department of Health Approved Supervision to LICSW, LMFT and/or LMHC candidates.
• Bi-lingual English/Spanish.

PHYSICAL DEMANDS:

The physical demands described here are representative of those required to perform essential functions. Reasonable accommodation may be made. While performing duties, the employee may sit for long periods, lift up to 40 pounds, operate computers, and communicate with others. Vision requirements include close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EQUAL OPPORTUNITY EMPLOYER:

DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.