Sr. Manager, Shop and Franchise Accounting in Charlotte, North Carolina at Krispy Kreme

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Krispy Kreme's Senior Manager, Shop, Franchise & Supply Chain Accounting, is responsible for leading all aspects of Krispy Kreme's shop, franchise, and supply chain accounting functions. This role provides leadership over the financial close, financial reporting, internal controls, and business partnering activities across these areas while ensuring compliance with U.S. GAAP and company policies. The Senior Manager partners closely with Operations, Supply Chain, Franchise Operations, FP&A, Marketing, Treasury, Tax, and Internal Audit to support business initiatives, strengthen internal controls, and drive continuous process improvements. This position is also responsible for developing a high-performing accounting team and fostering a culture of operational excellence.

A TASTE OF WHAT YOU WILL BE DOING:

Financial Close & Reporting

• Lead the monthly, quarterly, and annual close processes for shop, franchise, and supply chain accounting.
• Oversee the preparation and review of journal entries, account reconciliations, and supporting schedules.
• Ensure timely and accurate financial reporting in accordance with U.S. GAAP and company policies.
• Review financial results, analyze significant variances, and communicate key business drivers to leadership.
• Support quarterly and annual SEC reporting requirements related to assigned accounting areas.

Shop, Franchise & Supply Chain Accounting

• Provide strategic oversight of accounting for company-owned shops, including revenue, store operating expenses, labor-related accruals, lease and occupancy accounting, and other store-level accounting transactions.
• Lead franchise accounting activities, including royalty revenue, franchise fees, advertising/brand fund accounting, franchise receivables, and compliance with franchise agreements.
• Oversee supply chain accounting, including inventory, manufacturing, distribution, inventory reserves, and cost accounting activities.
• Support broader accounting teams for new shop openings, remodels, store closures, acquisitions, and franchise development activities.
• Review operational accounting trends and partner with business leaders to improve financial performance and processes.

Internal Controls & Compliance

• Own SOX controls and governance activities related to shop, franchise, and supply chain accounting.
• Maintain strong internal controls over financial reporting and ensure timely completion of balance sheet reconciliations.
• Partner with Internal Audit and external auditors to support audits, control testing, and remediation activities.

Business Partnership

• Partner with Operations, Supply Chain, Franchise Operations, FP&A, Marketing, Treasury, Tax, Legal, and Internal Audit to support strategic initiatives.
• Provide accounting guidance for complex operational transactions and new business initiatives.
• Support system implementations, automation initiatives, and process improvement projects across the accounting organization.
• Support business performance analysis and provide financial insights to senior leadership.

Leadership

• Lead, coach, mentor, and develop managers and accounting professionals.
• Establish departmental priorities and ensure timely execution of key deliverables.
• Drive a culture of accountability, collaboration, continuous improvement, and customer service.
• Build organizational capability through talent development and succession planning.

YOUR RECIPE FOR SUCCESS:

• Bachelor's degree in Accounting or Finance.
• CPA preferred.
• 8+ years of progressive accounting experience, including leadership responsibilities.
• Strong knowledge of U.S. GAAP, financial close processes, internal controls, and SOX compliance.
• Experience with retail, restaurant, franchise, manufacturing, distribution, or supply chain accounting.
• Excellent analytical, communication, leadership, and cross-functional collaboration skills.
• Provides strategic leadership while maintaining operational excellence.
• Develops high-performing teams through coaching and mentoring.
• Builds trusted partnerships across the organization.
• Champions continuous improvement and strong internal controls.
• Demonstrates sound judgment, integrity, and accountability.
• Public accounting and/or public company accounting experience preferred.
• Experience supporting multi-unit retail or franchise organizations preferred.
• Experience with Oracle ERP and financial reporting systems preferred.
• Experience with inventory accounting, cost accounting, and process automation preferred.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• Generous PTO Plan
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:

• Loving People:
• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

• Loving Communities:
• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

• Loving Planet:
• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.