Can I apply directly for this job on this page?

Yes, you can begin your application on this page using a quick form. You'll then be redirected to the employer's career site to complete the full application process.

What is the role of a Manager, Financial Aid Programs at Community College of Philadelphia?

The Manager, Financial Aid Programs position at Community College of Philadelphia is a Full-time or part-time position opportunity in the Executive/Management field.

Where is this Manager, Financial Aid Programs job located?

Philadelphia, Pennsylvania, 19130, United States

What type of employment is offered for this Manager, Financial Aid Programs role?

Full-time or part-time position

What is the expected salary for this Manager, Financial Aid Programs job?

Compensation will be discussed during the hiring process.

Manager, Financial Aid Programs job near me in Philadelphia, Pennsylvania at Community College of Philadelphia

Posting Details

Position Information

Position Title	Manager, Financial Aid Programs
Requisition Number	SCA00901
General Description	The Manager, Financial Aid Programs assists in the management of financial aid programs from federal, state, institutional and private sources. The Manager is responsible for compliance activities and demonstrates strong functional and technical skills in the day-to-day support of the administration of various financial aid programs. The Manager provides oversight and supervision to direct reports and other financial aid staff.
College Intro	Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond. Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.
Specific Responsibilities	Assist Financial Aid Office staff in the management of financial aid programs, including federal, state, institutional and private sources; manage compliance activities for all financial aid programs. Provide supervisory leadership and guidance to Financial Aid specialists and support staff. Produce standard reports for the Office of Financial Aid in support of operational needs. Assist in processing administrative withdrawals and administrative full refund withdrawals. Conduct internal audit reviews on processed financial aid; provide financial aid files, student withdrawal forms, account activity records and other financial aid materials to external auditors for audit reviews. Serve as backup for daily processing for the Federal Pell Grant Program, Federal Direct Student Loan Program, Federal Work-study Program, outside scholarships and Pennsylvania Higher Education Assistance Agency State Grant. Assist in the processing and awarding of the Pennsylvania Higher Education Assistance Agency State Grant (PHEAA); administer eligibility requirements. Perform verification to determine financial aid eligibility. Perform administrative functions related to satisfactory academic progress appeals; record and notify students of decisions. Counsel and educate students and parents regarding financial aid; assist with the on-line process of completing a FAFSA; make students and parents aware of other financial alternatives including loans, scholarships, payment plans and tuition remission, if applicable. Travel to attend meetings outside the College to stay updated on financial aid policies. Function as a “power user” for the BANNER Financial Aid Module, including working collaboratively with the Systems Analyst, Financial Aid and serving as a point of contact for troubleshooting operational issues reported by Financial Aid staff; review and reconcile data exception reports. Adhere to FERPA regulations as they pertain to maintaining the security and confidentiality of all student records, as well as maintain the confidentiality of other documents on behalf of the work area and the College. Perform assigned duties in a manner consistent with the mission, goals and core values of the College. Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds. Deliver quality customer services to both internal and external constituents in a professional, helpful and courteous manner. Other duties as assigned.
Minimum Qualifications	Bachelor’s degree required. Any and all degree(s) must be from a regionally accredited institution of higher learning. Four (4) years relevant experience in a financial aid leadership role required; prior supervisory experience required. Computer proficiency in Microsoft Word, Excel, and the Internet required. Demonstrated knowledge of financial aid regulations required. Demonstrated experience working with enterprise-wide systems required. Excellent communication (oral and written) and interpersonal skills in all media (phone, face to face and email) required. Ability to demonstrate a positive attitude towards daily challenges and ability to process high volumes of work with accuracy required. Detail oriented with excellent organizational skills required. Ability to manage multiple, simultaneous priorities and meet deadlines required. Commitment to the mission of an urban community college required. Must excel in working as a member of a team, model exceptional service to internal and external customers, and work to facilitate change.
Preferred Qualifications	Experience in, and appreciation for, a collective bargaining environment preferred. Experience with Banner preferred.
Work Location	Main Campus
Benefits Summary	Benefits: “Success Starts Here” at Community College of Philadelphia. We recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most. Full-time faculty and staff benefits include: • College-paid medical, dental, drug, life and disability insurance • Tuition remission (for classes at the college) • Forgivable tuition loan (for classes at any accredited academic institution) • 403(b) retirement plan with 10% College contribution with employee contribution 5% • Flexible spending accounts • Paid vacation, holiday and personal time • Partial remote work schedule for remote work eligible positions Additional College benefits: • Winter break: 1 week around the third week in December and New Years • Spring Break: 1 week in March • Summer Hours: 4-day work week (closed on Fridays) from the 2nd week in May through the 3rd week in August For More information about the College benefits and eligibility based on employee class, please visit:https://www.myccp.online/human-resources/benefits-eligibility
Salary Grade or Rank	3
Min Salary/Hourly Rate	$54,498
Max Salary/Hourly Rate	$89,921
Job Posting Open Date	05/14/2026
Job Posting Close Date
Type of Position	Administrator
Job Category
Employment Status	Full-Time
Special Instructions to Applicants	Interested candidates should complete an online application. Cover Letter of interest and resume required. Name and contact information of 3 references required. Employment offers are contingent upon successful completion of background checks in accordance with PA Child Protective Services Law. Must be legally eligible to work in the U.S. Community College of Philadelphia is an equal opportunity employer and does not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, status as a Vietnam Era Veteran or disabled veteran or any other status protected by law, in matters pertaining to employment.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* What is the highest level of education you have completed?
- No Response
- High School/GED
- Associates Degree
- Bachelor's Degree
- Master's Degree
- Doctorate
- Other
* Do you have five (5) years relevant experience in a financial aid leadership role?
- Yes
- No
* Do you have supervisory experience?
- Yes
- No

Documents Needed to Apply

Required Documents

Resume
Cover Letter/Letter of Application

Optional Documents

References

Manager, Financial Aid Programs in Philadelphia, Pennsylvania at Community College of Philadelphia

Explore Related Opportunities

Job Description

Scan to Apply

Job Location

Frequently asked questions about this position

Similar Jobs In Philadelphia, Pennsylvania

Fiscal Director

Tax Manager

Senior Tax Manager

Financial Center Manager

Automotive Variable Manager - INFINITI