Legal Analyst - Law Enforcement Response in at ZG Subpoena Solutions LLC (ZGSS)

Salary Range: $45,000.00 - $60,000.00 per year based on experience, education, and geographic location.

FLSA Status: Hourly, Non-Exempt (overtime eligible)

This position may be performed on a hybrid basis for candidates located near one of our office locations or fully remote for candidates residing in approved states outside of commuting distance.

We are currently hiring in the following states/jurisdictions*:

• California
• District of Columbia (DC)
• Florida
• Illinois
• Maryland
• New York
• Tennessee
• Texas
• Washington State

*While we are currently hiring in these geographic areas, we are also open to considering qualified candidates who reside elsewhere.

Who We Are:

ZG Subpoena Solutions (ZGSS) is a close-knit team of dedicated professionals who design, implement, and manage customized solutions for business processes, including legal process compliance and third-party requests for access to user data. Our clients rely on us to tackle this critical work so they can focus on providing outstanding products and services.

Why We Love Working Here:

We love working here because we like standing at the intersection of user data and lawful demands. We are driven to provide better service every day, and value being part of a collaborative team at the center of complex and evolving legal process issues. Our business is rapidly expanding, and we are eager to build on our continued growth and position as the leader in legal process response solutions.

What We're Looking For:

We are seeking a self-motivated, highly organized, and detail-oriented Legal Analyst to support client engagements handling third-party civil requests for user data. This role requires sound judgment, strong analytical and critical-thinking skills, and substantial hands-on experience reviewing and responding to legal process.

The ideal candidate must be able to sustain focus for extended periods, analyze legal requests for user data, consistently apply policies, rules, and guidelines to determine appropriate responses, and effectively shift focus and prioritize tasks when competing demands arise.

What You Will Do:

• Establish and maintain an understanding of applicable laws associated with uniquely different legal demands for user data through structured and ongoing training.
• Develop a comprehensive understanding of client policies and workflow procedures, raising questions as needed to facilitate clarity, alignment, and best practices.
• Respond to requests for client data from law enforcement and other third parties pursuant to client policies, processes, and applicable law.
• Collaborate with team members to identify, recommend, and implement improvements to both ZGSS internal and client processes, procedures, and policies that add value and drive the success of our clients.

What You Bring:

• Structured organization and strong attention to detail to ensure accurate analysis, effective request handling, and consistent, high-quality results.
• Clear communication and active listening skills, with experience fostering open dialogue, exchanging ideas, and tailoring messages to different audiences.
• Effective collaboration across diverse teams while maintaining a positive, professional demeanor.
• Demonstrated resilience in navigating challenges, maintaining a positive and solutions-oriented mindset, and responding constructively to setbacks.
• Strong critical thinking and sound judgment to evaluate information, consider relevant factors, and make informed decisions.
• Well-developed self-awareness and openness to feedback, with the ability to leverage insights to support growth and continuously enhance skills.
• A high level of discretion and a commitment to protecting confidential and sensitive information.

Your Capabilities & Experience:

• Associate’s degree or higher preferred; or equivalent combination of education and experience.
• Ideally 2+ years of relevant experience in the legal or compliance field.
• Proficiency in Google Workspace, internet technology, and software (Zendesk a plus, but not required).
• Must be able to pass a criminal background check and be willing to pass a drug test if requested.

What We Provide You:

• A hybrid or potentially, fully-remote work arrangement.
• Work-life balance, generous PTO (earn up to 15 days annually), and 11 paid holidays.
• Competitive compensation and discretionary bonus.
• A full range of generous benefits, including medical, flexible spending accounts, dental, vision, short-term and long-term disability, employee assistance program (EAP), commuter benefits, pet discount plan, pet insurance, ID theft protection, and more.
• 401(k) retirement plan with generous employer match and profit sharing.
• Onsite fitness center (Chicago).
• Weekly meal allowance.
• Employee discount program.
• Quarterly volunteer opportunities.
• A proud commitment to employee well-being.