Cardiovascular Scheduling Specialist in Pittsfield, Massachusetts at Berkshire Health Systems

The Cardiovascular Office Coordinator functions under the direct supervision of the Cardiovascular Department Director. He/she is responsible to coordinate all aspects of in-patient and out-patient cardiology diagnostic testing requests, received from any location, by the development of a seamless processes to accommodate and inform all customers of expectations of testing completion. Demonstrates the ability to prioritize and anticipate scheduling patterns to accommodate patients and expedite services. May assist Manager by providing direction and oversite to the Cardiovascular Center Staff when needed. Consistently exhibits leadership skills that enhance and promote customer service and team like atmosphere , who triages requests and streamlines all members of the health care team in the delivery of exceptional care. Coordinates all administrative office functions which include, but is not limited to, receiving and directing phone calls and visitors, troubleshooting scheduling problems, generating necessary reports, comprehension of all computer systems and acts as a resource in the department for troubleshooting and accessing information, as well as ensuring patient billing with appropriate diagnosis, verification of demographic and insurance information with complete registration in Meditech system.