Human Resources Manager in North Canton, Ohio at GBS Corp

Job Title: Human Resource Manager
FLSA Status (Exempt or Non Exempt) Exempt
Division & Department: Corporate Human Resources
Reports To: VP of People & Culture

POSITION SUMMARY
The Human Resources Manager serves as the primary HR partner for the BrandConnect, DLX Deals, and DeluxeAds divisions. This role coordinates day-to-day human resources activities across the employee lifecycle, advises leaders and employees, and helps ensure consistent application of company policies and compliance with federal, state, and local requirements. The position supports multiple business locations and works closely with division leadership to align people practices with operational needs.

SUPERVISORY RESPONSIBILITIES
Does this job have supervisory responsibilities? No
Are there subordinate supervisors reporting to this job? No
Are there other non-supervisory employees who report directly to this job? No

ESSENTIAL DUTIES AND RESPONSIBILITIES

HR Partnership and Employee Relations
• Builds effective working relationships with BrandConnect and Deluxe Companies leaders and employees and provides timely, practical HR guidance.
• Advises management on employee relations matters, including performance concerns, workplace conduct, attendance, conflict resolution, corrective action, and terminations.
• Conducts or supports workplace investigations, documents findings, and partners with Corporate Human Resources on complex or sensitive matters.
• Interprets and consistently applies company policies, procedures, and employment practices while balancing business needs and employee experience.
• Identifies workforce trends and organizational risks and recommends solutions that support engagement, retention, productivity, and operational effectiveness.

Talent Acquisition and Employee Lifecycle
• Partners with hiring managers to define position requirements and coordinates recruiting, interviewing, selection, pre-employment screening, and hiring for exempt and non-exempt roles.
• Coordinates onboarding and new-hire orientation and ensures required employment documentation, policy acknowledgments, and system access steps are completed.
• Supports internal transfers, promotions, compensation changes, organizational changes, and employee separations, including exit processes and required documentation.
• Maintains accurate employee records and HRIS data and ensures personnel information is handled confidentially and retained in accordance with company requirements.

Performance Compensation and Development
• Administers annual performance review and merit increase processes for assigned divisions and prepares approved salary adjustments for processing.
• Coaches leaders on goal setting, performance feedback, career development, succession considerations, and performance improvement plans.
• Partners with leadership and Corporate Human Resources to evaluate job responsibilities, organizational structure, and compensation needs.
• Coordinates and documents required training, including compliance, safety, anti-harassment, and other division-specific programs.

Benefits Leave Payroll and Attendance Support
• Provides employee support and coordination for benefit questions, leave of absence administration, short-term disability, accommodations, and return-to-work processes, escalating matters as appropriate.
• Administers division attendance practices and supports leaders with accurate and consistent attendance documentation.
• Coordinates with Payroll and Benefits staff to communicate and resolve employee data, pay, timekeeping, deduction, and benefit issues affecting assigned divisions.

Culture Engagement and General Administration
• Plans or supports employee engagement and recognition activities, including service awards, employee events, retirement recognition, and community involvement initiatives.
• Responds to employment-related inquiries from applicants, employees, and supervisors and refers complex or highly sensitive matters to the appropriate resource.
• Maintains current knowledge of HR technology and uses HR systems and reporting tools to support accurate records, informed decisions, and efficient processes.
• Performs other duties as assigned.