Revenue Cycle Operations Support Team Member in Brookfield, Wisconsin at Fusion Anesthesia Solutions

Revenue Cycle Operations Support Team Member

The Revenue Cycle Operations Support Teammember is responsible for supporting daily revenue cycle operations through document management, data retrieval, reconciliation, reporting, and administrative support functions. This individual works across multiple systems, banking portals, payer websites, and electronic medical record (EMR) platforms to ensure the timely and accurate flow of information necessary for billing, collections, cash posting, and operational reporting.

This role requires exceptional organizational skills, attention to detail, the ability to manage multiple priorities, and a commitment to maintaining confidentiality and accuracy in all activities.

Essential Job Responsibilities

• Access banking portals to download daily deposit and bank statement information for cash posting and reconciliation activities.
• Import lockbox files and electronic payment data into the revenue cycle management (RCM) billing platform.
• Access, organize, and distribute electronic faxes to appropriate team members.
• Retrieve electronic remittance files, supporting documentation, and PDFs from payer websites and other external portals. Name, organize, and save documents in designated electronic file structures.
• Retrieve PDFs from network folders, print documents, and prepare materials for mailing.
• Organize paper records, verify completeness and accuracy, create batches, and upload documentation into the RCM billing platform.
• Access multiple EMR systems to retrieve data required for billing activities.
• Utilize the RCM billing platform to print patient statements, insurance claims, correspondence, and other billing-related documents.
• Enter and populate billing data into applicable billing platforms and systems.
• Generate and distribute daily operational reports from multiple systems to designated teams.
• Reconcile weekly and monthly case logs to ensure all cases are accurately accounted for and processed.
• Review data for completeness and accuracy and identify discrepancies requiring follow-up.
• Support reporting functions through data collection, validation, and distribution.
• Prepare invoices for third-party partners and vendor; Track invoice activity and payment status to ensure timely receipt of payments; Escalate delayed or outstanding payments to leadership as appropriate.
• Communicate effectively with internal departments and external business partners.
• Support the development, implementation, and enhancement of operational processes and workflows.
• Participate in cross-training initiatives to provide team coverage and support changing business needs.
• Assist with special projects and other duties as assigned.

Qualifications

Required Skills & Competencies

• Proficiency in Microsoft Office applications, particularly Excel and Word.
• Experience navigating multiple online portals, websites, and electronic systems.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Exceptional attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to exercise sound judgment and make decisions within the scope of assigned responsibilities.
• Demonstrated ability to maintain confidentiality and protect sensitive information.
• Team-oriented mindset with a willingness to cross-train and support departmental objectives.
• Ability to work independently while maintaining a high level of accountability.

Preferred Experience

• Experience in healthcare revenue cycle management, medical billing, accounts receivable, or healthcare administration.
• Familiarity with EMR/EHR systems and billing platforms.
• Experience with banking portals, lockbox processing, or document management systems.

Education

• High School Diploma or GED required.