DIR OF GI SERVICES in Hattiesburg, Mississippi at Forrest General Hospital

The Director of Gastroenterology is a Registered Nurse responsible for the overall leadership, daily operations, clinical nursing oversight, financial performance, and continuous improvement of the Gastroenterology Clinic and GI Ambulatory Surgery Center (ASC). Directs staffing, schedules, patient access, workflows, budgets, quality initiatives, policy implementation, and coordination between outpatient evaluation and endoscopic procedural services. Supervises assigned clinical and administrative personnel and designated managers, and coordinates with gastroenterologists, advanced practice providers, anesthesia personnel, medical leadership, and other departments. Ensures operations support safe, timely, compassionate, patient-centered care and comply with applicable regulatory, accreditation, and Forrest Health requirements. Provides direct RN care when operationally necessary and clinically competent, without compromising director responsibilities or safe staffing.

• Provide operational leadership for both the GI Clinic and ASC; establish priorities, standard workflows, service expectations, and clear accountability across locations.
• Supervise and evaluate assigned employees and managers, including the Clinic Manager and ASC nursing/administrative staff as designated; clarify reporting relationships and delegated authority.
• Coordinate recruitment, onboarding, staffing plans, cross-training, competency validation, scheduling, timekeeping, attendance, performance reviews, coaching, and corrective action in collaboration with HR.
• Lead regular staff and provider meetings; resolve operational concerns promptly; maintain effective communication with administration and physician leaders.
• Ensure RN staffing and competency support safe pre-procedure, procedure-room, and recovery care, including RN-administered moderate sedation under approved protocols.

• Oversee clinic operations for new and established GI patients, physician referrals, NP visits, follow-up care, diagnostic testing, and patient communications.
• Ensure the GI Clinic schedules endoscopic procedures and transmits the completed schedule to the ASC; establish reconciliation, handoff, and change-notification processes with the ASC Senior PASER and clinical teams.
• Oversee ASC readiness, patient registration, pre-procedure coordination, procedure room utilization, recovery flow, turnover, and discharge workflow; remove avoidable delays without compromising safety.
• Coordinate provider clinic and procedural schedules, staff coverage, equipment availability, and contingency plans for cancellations, urgent needs, and downtime.
• Address patient complaints, service recovery, access barriers, and financial concerns through appropriate personnel and escalation channels.

• Provide nursing leadership for clinical policies, scope-appropriate delegation, care standards, emergency preparedness, incident response, and patient safety across both settings.
• Partner with the ASC medical director, medical staff, anesthesia leadership, Infection Prevention, Quality, and Compliance on ASC governance, credentialing/privileging processes, quality reporting, and applicable CMS and accreditation requirements.
• Oversee implementation and auditing of endoscope point-of-use precleaning, transport, leak testing, manual cleaning, high-level disinfection, drying, storage, traceability, and reprocessing competencies according to manufacturer instructions and facility policies.
• Ensure moderate sedation policies address qualified staff, medication safety, physiologic monitoring, rescue capability, emergency equipment, and appropriate recovery/discharge criteria.
• Monitor infection prevention, specimen handling, informed-consent workflows, procedural time-outs, safe patient transfers, and adverse-event reporting; coordinate corrective actions.
• Participate in quality assurance and performance improvement activities, audits, root-cause analyses, and corrective action follow-up.

• Develop and monitor operating budgets, labor utilization, supply costs, capital needs, equipment service agreements, and financial performance for both locations.
• Oversee registration, insurance verification, prior authorization, patient estimates, collections, denials, and revenue-cycle coordination through designated PASER and billing personnel.
• Compile and present administrative reports on clinic visits, ASC procedure volumes, cancellations, room utilization, patient access, collections, accounts receivable, provider productivity, and quality indicators.
• Review provider productivity, including wRVUs and incentive calculations, when assigned under approved employment agreements and finance controls; submit reconciliations for authorized approval.
• Manage supply requisitions, inventory controls, endoscopy equipment needs, preventive maintenance, and resource allocation.

• Maintain an active Mississippi RN license or valid multistate practice privilege, current required certifications, and competencies appropriate to assigned direct-care duties.
• Provide direct RN care when needed within individual competence, scope of practice, approved policies, and safe staffing requirements.
• Use Epic and applicable scheduling, billing, payroll, and learning systems accurately; protect confidentiality and comply with HIPAA and organizational policies.
• Demonstrate sound judgment, integrity, accountability, respectful communication, and Forrest Health’s commitment to care in all ways, for all people, always.
• Perform other related duties as assigned consistent with the director role and professional scope.

Education/Skills: Graduate of an accredited Registered Nursing program required; Bachelor of Science in Nursing (BSN) preferred. Strong leadership, clinical judgment, communication, budgeting, analytic, and computer/Epic skills required.

Work Experience: Minimum five years of nursing experience and prior supervisory/management experience required, consistent with the source director template. Experience in gastroenterology, endoscopy, ambulatory surgery, physician practice operations, and multi-site leadership preferred.

Certification/Licensure-DUE UPON HIRE

• Licensed RN able to practice within the State of MS

Mental Demands: Ability to prioritize competing operational and clinical demands; interpret financial, clinical, and quality data; manage confidential information; exercise discretion; resolve conflicts; communicate effectively with physicians, staff, patients, and administrators; and respond appropriately to emergencies.