Director of Institutional Research in Worcester, Massachusetts at Assumption University

The Director of Institutional Research serves as the University's lead professional for data analytics, institutional research, business intelligence, assessment, and evidence-informed decision-making.

The position is responsible for developing and maintaining institutional dashboards, conducting predictive and prescriptive analyses, identifying trends and risk factors, and providing strategic insights to support executive leadership and institutional planning.

In addition, the Director coordinates academic and administrative assessment processes, program review activities, institutional surveys, and continuous improvement initiatives that promote a culture of evidence and accountability across the University.

Data Analytics and Business Intelligence

• Develop and maintain enterprise dashboards, scorecards, key performance indicators, and data visualizations that support executive decision-making.
• Conduct advanced statistical analyses and predictive modeling related to enrollment, retention, persistence, graduation, student success, and resource allocation.
• Design and maintain reporting structures that provide timely, accurate, and actionable information to university leadership.

Institutional Research, Reporting, and Data Quality

• Coordinate federal and accreditation reporting requirements, including IPEDS, NECHE, and other mandatory submissions.
• Develop institutional fact books, performance reports, and executive summaries.

Assessment, Program Review, and Continuous Improvement

• Coordinate the University's academic and administrative assessment processes, ensuring alignment with institutional priorities and accreditation expectations. Oversee the collection, analysis, and reporting of assessment results and facilitate the use of findings for continuous improvement.
• Manage institutional survey administration and analysis, including student, faculty, staff, alumni, and stakeholder surveys.

Strategic Planning and Institutional Effectiveness

• Support the development, monitoring, and evaluation of institutional strategic plan goals and performance measures.
• Develop institutional performance metrics and dashboards to measure progress toward strategic priorities.

Other Duties

• Present analytical findings and institutional performance data to campus leadership and governance groups
• Handle sensitive issues and information with confidentiality and discretion.

KNOWLEDGE, SKILLS & ABILITIES:

• Data science methodologies and statistical analysis techniques.
• Business intelligence and data visualization principles.
• Institutional research and assessment practices in higher education.
• Survey research and program evaluation.
• Project management and cross-functional collaboration.
• Lead institution-wide analytics and assessment initiatives.

REQUIRED MINIMUM QUALIFICATIONS:

A master's degree in data science, higher education administration, or a closely related field and a minimum of five years of experience in institutional research, data analysis, and assessment. Experience conducing statistical analyses and interpreting data sets. Demonstrated ability to communicate analytical findings to various audiences. A combination of education experience may be considered in Liu of requirements.

Instructions for Applying

A complete online application will include the following attachments. Incomplete applications will not be reviewed.

• Cover Letter
• Resume/Curriculum Vitae