Inside Sales Representative in Baden, Pennsylvania at Arc3 Gases

• Sell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers.
• Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
• Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
• Possess strong welding product knowledge and self-management skills to deliver superior customer service.
• Anticipate customer needs and expectations (i.e., product orders, potential sales, service issues, technical support needs) and share that vital information with appropriate Arc3 personnel.
• Notify the purchasing department when there is a shortage or outage of products.
• Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships.
• Drive a company vehicle to deliver products to customers when the primary driver is unavailable or business needs dictate.
• Always maintain a professional demeanor and appearance.
• Provide support to other team members by preparing orders and ordering supplies as needed.
• Perform any other duties that may be assigned by Arc3 Gases.

• Must be able to work in the United States
• Must be 21 years or older
• Must be able to lift and carry up to 75lbs of merchandise as needed
• Must have a valid license with clean driving record and willingness to obtain Class B CDL with Hazmat endorsement.
• Must have computer skills or some knowledge of computer order entry system.
• Must have exceptional communication skills.
• Must have the ability to work independently and under pressure to meet deadlines.

Education/Experience :

• High School Diploma or Equivalent is required.
• Welding or Technical Education is preferred.