Director of Catering & Convention Services in St Louis, Missouri at Marcus Clayton LLC

About Our Company

We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators!

About Le Meridien Clayton

Le Meriden St. Louis – Clayton is where the creative-minded, the culture seekers, and those who live to savor the moment unlock the destination of St. Louis. This Clayton hotel is more than a typical hotel stay; it is an experience. Located in the epicenter of the chic Clayton business district, minutes from Forest Park, downtown Saint Louis, and WashU, this luxurious hotel celebrates art through an effortless blend of simplicity and comfort with style and detail. Immerse yourself in the culture and events during our year-round rooftop activations or take yourself on an exquisite culinary journey at our on-site French-inspired restaurant, Café La Vie. Our guests appreciate our thoughtfully designed guest rooms with views of the local area and our world-class amenities, including our state-of-the-art fitness center featuring Peloton. There is no better place to gather than in our over 17,000 square feet of stylish event space. Join us in this genuine journey while you are in St. Louis - Clayton

You should join our team if you believe...

It’s energizing to create memorable guest experiences every single day.
• It’s inspiring to lead by example and support a team that thrives on service excellence.
• It’s fulfilling to resolve challenges with empathy, professionalism, and efficiency.
• That exceptional guest service is the heart of hospitality and sets the tone for everything else.

JOB OVERVIEW: Train, supervise and work with all Catering associates to solicit and book Banquet and Catering functions resulting in customer satisfaction and profitability.

REPORTS TO: Director of Sales & Marketing

ESSENTIAL JOB FUNCTIONS:

· Client Relations:

Develop and maintain relationships with clients, understanding their needs and expectations for events.

· Event Planning:

Oversee all phases of event preparation, from menu development and logistics to execution.

· Staff Management:

Recruit, train, and supervise catering and convention service staff, ensuring they adhere to service standards and best practices.

· Operational Excellence:

Ensure timely distribution of event details in the form of BEOs, change logs or any other documents the hotel teams need to assure event execution.

· Sales and Revenue:

Implement strategies to drive catering revenue, expand market reach, and secure new business.

· Menu Development:

Collaborate with chefs and clients to develop customized menu options, considering dietary restrictions and preferences.

· Budget Management:

Manage and control the catering budget, ensuring profitability.

· Quality Control:

Maintain quality control over food preparation, presentation, and service, ensuring adherence to sanitation and safety policies.

· Problem Solving:

Address issues and challenges as they arise, ensuring smooth operation and high-quality service.

SKILLS & QUALIFICATIONS

· Strong leadership and management skills

· Excellent communication and interpersonal skills

· Organizational and planning skills

· Attention to detail and a passion for food and service

· Knowledge of food and beverage service standards

· Experience in event planning and management

· Ability to work under pressure and manage multiple tasks

· Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis.

· Culinary knowledge and experience (preferred)

· Business and marketing skills (preferred)