Senior Program Coordinator (L2) Full-Time in Silver Spring, Maryland at Primary Care Coalition of Md

Annual Salary Range: $60,120 to $66,800 (Full-Time 40 Hours per Week)

Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Annual, Sick, Personal, Holidays), 403B Plan, Short-Term & Long Term Disability, Life Insurance.

Telework: This position is approved for hybrid in-person and telework. Job duties may require at least two (2) days a week onsite. Job duties also require in-person meetings and collaboration with other staff at PCC, potential community partners, attend conferences, and attend collaborative learning events. This may require working outside of Core Hours. Note: PCC employees must reside in the following five states or District of Columbia: MD. VA, WVA, DE. PA, DC. Relocation expenses are not reimbursed.

Primary Care Coalition of Montgomery County, Maryland (PCC) was founded in 1993 when a group of physicians and health care officials imagined a Montgomery County where every resident had access to high-quality health services. PCC's mission is to improve the health of vulnerable individuals and families by building partnerships and strengthening systems. Our vision is to attain a strong, vibrant community that supports all people in achieving healthy lives.

Position Summary:

Reporting to the Sr. Director of Population Health, the Sr. Program Coordinator, Population Health Programs provides high-level administrative, logistical, and program coordination support for a portfolio of initiatives within PCC’s Population Health department, including the Nexus Montgomery Regional Partnership (Nexus) and other grant-funded programs. Nexus is a collaborative effort among the six hospitals operating in Montgomery County to promote health, reduce hospital utilization, and manage the total cost of care for the shared community through coordinated action. PCC provides the management and staff infrastructure for Nexus under the direction of the Nexus Board of Managers and oversees program implementation, including program management, data analytics and outcomes measurement, process improvement, learning collaborative facilitation, and subcontractor oversight.

The Population Health department also includes more than 10 additional grant-funded programs focused on improving the health of specific populations. The Sr. Program Coordinator may support various programs over time by coordinating meetings, preparing notes and minutes, maintaining organized program infrastructure, supporting invoicing and reporting, tracking follow-up items, communicating with stakeholders, and helping ensure timely progress toward program goals.

Essential Duties:

• Coordinate meetings, materials, documentation, and follow-up for assigned programs and stakeholders.
• Maintain organized program records, calendars, contact lists, and administrative tools that support effective implementation.
• Track timelines, deliverables, action items, and stakeholder commitments to support accountability and progress toward program goals.
• Prepare or coordinate reports, presentations, invoices, summaries, and other materials for internal and external audiences.
• Serve as a responsive coordination point for stakeholders by routing requests, communicating clearly, and supporting administrative and operational needs.
• Coordinate logistics for assigned program meetings and convenings, including scheduling, room or virtual platform arrangements, agendas, materials, attendance tracking, minutes, and follow-up.
• Communicate with Nexus Board, Steering Committee, Workgroup, subcontractor, partner, and other program stakeholders to support follow-up, action-item tracking, and timely completion of assigned tasks.
• Draft, edit, and distribute minutes and summaries that capture key discussion points, decisions, action items, owners, and timelines.
• Maintain electronic files, program documentation, shared calendars, contact lists, rosters, distribution lists, and other tools needed for efficient program operations.
• Track deliverables, timelines, milestones, stakeholder commitments, and documentation needed for reporting and continuous improvement.
• Prepare or coordinate reports, presentations, dashboards, invoices, reimbursement documentation, and other administrative materials for PCC leadership, funders, governing bodies, subcontractors, and community partners.
• Coordinate with internal team members to gather information, confirm data or narrative updates, and ensure materials are complete, accurate, and submitted on time.
• Respond to stakeholder inquiries, route requests appropriately, and provide clear, timely, and professional communication.
• Identify opportunities to improve administrative workflows, documentation practices, meeting processes, and communication tools.
• Other duties as assigned.

Education and Experience:

• Bachelor’s degree required in public health, health administration, social work, nonprofit management, public administration, business administration, communications, or a related field; equivalent combination of education and directly relevant experience may be considered.
• Minimum of three years of progressively responsible experience providing program coordination, administrative, project support, or operations support in a public health, health care, nonprofit, government, community-based, or grant-funded setting preferred.
• Experience coordinating meetings, preparing agendas and materials, documenting minutes, tracking action items, and supporting follow-up with internal and external stakeholders.
• Demonstrated ability to organize multiple priorities, manage timelines and deliverables, maintain accurate records, and produce high-quality work with attention to detail.
• Strong written and verbal communication skills, including the ability to prepare clear correspondence, summaries, reports, presentations, and meeting documentation for varied audiences.
• Ability to build and maintain collaborative working relationships with diverse staff, partners, subcontractors, community organizations, health care organizations, and government stakeholders.
• Experience supporting reporting, invoicing, data collection, performance tracking, dashboards, or grant/program documentation preferred.
• Strong computer skills, including proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, Outlook, and Teams; ability to learn and use shared file systems, databases, project tracking tools, and other software applications as needed.
• Ability to exercise sound judgment, maintain confidentiality, communicate professionally, and work independently while contributing effectively to a team environment.
• Bilingual or multilingual skills and experience working with culturally and linguistically diverse communities are a plus.

ADA Requirements

• This job operates in a professional office environment. The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines.
• This is mainly sedentary; however, some filing may be required.
• This would require lifting files, opening filing cabinets, and bending or standing as necessary.
• Requires the ability to learn new software applications as necessary.
• Must be able to lift up to 20 pounds.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.

Primary Care Coalition is an Equal Opportunity Employer