Warehouse Manager Designate in Christchurch, England at IFGlobal

About IFGlobal

IFGlobal is a technology-enabled 3PL and growth partner for eCommerce brands. We help businesses across the UK and internationally scale with reliable fulfilment, marketplace support, and the right technology. From warehousing and order fulfilment to Amazon and eBay account management, we're here to make growth easier.

About the role

We’re looking for an ambitious Warehouse Manager Designate to join IF Global at both our sites in Bournemouth and Christchurch. This is an exciting opportunity for an experienced warehouse supervisor or junior manager ready to take the next step in their career, developing towards full Warehouse Manager responsibility. You’ll support the day-to-day running of our 3PL warehouse, leading shift teams across inbound, storage, picking, packing and despatch while delivering excellent service, safety, accuracy and productivity for our clients. Working closely with the Warehouse Manager, you’ll gain valuable experience in site management, client relationships, cost control and continuous improvement.

What you'll do

• Oversee daily warehouse operations across goods-in, storage, replenishment, picking, packing and despatch, ensuring orders are processed accurately and on time.
• Plan labour and shift resources to meet forecast volumes, peak periods and client demands, monitoring productivity against KPIs and SLAs.
• Ensure compliance with client and retailer requirements, investigating chargebacks and implementing corrective actions where needed.
• Maintain high standards of health and safety, site housekeeping and equipment compliance, supporting audits and investigating accidents and near misses.
• Lead, coach and develop Team Leaders and warehouse operatives, managing attendance, performance and conduct in line with company policies.
• Oversee staff onboarding and training, support new client implementations and deputise for the Warehouse Manager when required.
• Work towards full site management responsibility, developing experience in budgeting, cost control, client relationships and operational reviews.

What we're looking for

• Experience in a supervisory or junior management role within a warehouse, 3PL or logistics environment.
• A proven track record of managing shift teams and delivering against operational KPIs and SLAs.
• Working knowledge of WMS-driven operations, including picking, packing, inventory control and despatch.
• An understanding of retailer compliance requirements, including routing guides, ASN accuracy and carton labelling.
• Sound knowledge of UK health and safety requirements in a warehouse setting, with IOSH Managing Safely desirable.
• Strong people management skills, with experience managing attendance, absence, performance and conduct.
• A data-led and organised approach to planning, problem-solving and improving operational performance, with good Excel skills.
• Excellent communication and leadership skills, with the ability to coach, motivate and develop a team.
• A proactive and commercially aware mindset, with an understanding of labour planning, productivity and cost control.
• A clear ambition to progress into a full Warehouse Manager role, with the drive and commitment to develop the skills needed to take on greater responsibility.

Benefits/Package

• Up to £40,000 salary DOE
• Bonus
• Health cash plan
• Annual leave of 23 days plus bank holidays increasing with length of service
• In additional to annual leave entitlement, we provide your birthday off
• Company social events
• Free parking