Facility Manager - Jacksonville, Florida in Jacksonville, Florida at LAZ Florida Parking, LLC

The Spirit of the Position:

The Facility Manager is responsible for overseeing the daily operation, maintenance, staffing, and event-related parking activities for City of Jacksonville parking facilities and associated assets. This position ensures the safe, efficient, and customer-focused management of parking operations supporting downtown activities, entertainment venues, sporting events, cultural events, and other public gatherings.

Under the direction of senior management, the Facility Manager provides leadership for facility staff, coordinates operational planning, ensures compliance with City policies and contractual obligations, and supports the delivery of high-quality services to residents, visitors, and stakeholders. The position requires the ability to manage complex operations in a dynamic environment while maintaining a strong commitment to public service, safety, and operational excellence.

Principal Job Duties:

Education:

• Bachelor's Degree or equivalent work experience.
• 3 or more years in a parking or event management role.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Experience:

• Parking and Event management experience is preferred.
• Ability to be flexible in schedule in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours.

Skills:

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.
• Ability to resolve conflict and problem solve.

Physical Demands:

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.