Veterinary Client Service Representative at Powell Animal Hospital – Powell, Tennessee

Powell Animal Hospital is looking for a full or part time Customer Service Representative to join our outstanding team!

Why work for Powell Animal Hospital?
We are a close-knit community-focused hospital located in beautiful Powell, TN., just an hour away from the most visited National Park! We are a full-service companion animal hospital that has been helping animals from the communities of Powell and Knoxville since 1974.

We offer competitive pay and an exceptional benefits package that includes health, dental, vision, and life insurance, as well as 401k, paid time off, and pet benefits!

Ideal candidate:
Job seekers with veterinary reception, animal care or pet hospital experience would be a good candidate for this role.

* Has excellent interpersonal skills
* Is able to multi-task
* Possesses exceptional customer service
* Has strong verbal and written communication skills
* Possesses emotional intelligence
* Thrives in a fast-paced environment with the ability to perform under pressure while maintaining a positive attitude
* Is a proactive team player

Minimum of 1 year customer service representative experience in a veterinary medical setting preferred.

Job Overview:
We are seeking a full-time customer service representative to join our outstanding team! Must be able to perform under pressure, in a fast-paced environment and work well independently as well as on a team. Attention to detail is a must.

Job Responsibilities include, but not limited to

* Scheduling appointments
* Greeting clients and patients
* Answering and directing incoming calls
* Processing transactions
* Client education
* Maintaining cleanliness of hospital

Knowledge, Skills and Abilities:

* Computer experience is required
* Ability to multi-task and be proactive
* Ability to triage, prioritize and possess excellent time management skills.
* Close attention to detail is crucial
* Ability to communicate with staff and clients in a professional and respectful manner

Pay range: (USD) $15+ / hour