Document Control Specialist at Garden Savings Federal Credit Union – Parsippany, New Jersey

About the Role:

The Document Control Specialist plays a critical role in managing and maintaining the integrity of financial and motor vehicle documentation within the organization. This position ensures all documents are accurately recorded, securely stored, and easily retrievable to support requirements and internal policies. The specialist will collaborate closely with various departments to facilitate the smooth flow of information and maintain control of key paper or electronic documents. The role helps mitigate risks associated with document mismanagement and supports audit readiness. Ultimately, the Document Control Specialist contributes to operational efficiency by maintaining a reliable and organized document management system. This is a full-time position in Parsippany, NJ.

Skills and Requirements:

• High School Diploma or GED equivalent
• Ability to assist members in a warm and professional manner.
• Strong written and verbal communication skills, bilingual conversationalist strongly preferred.
• Team player with a courteous attitude and ability to provide conflict resolutions.
• Possesses professional maturity with a pleasant and patient phone etiquette.
• Act in accordance with Core Values – Passion, Respect, Ownership, Members First, Integrity and Education.
• Apply common sense understanding to carry out instructions, make decisions and solve problems.
• Detail oriented with an ability to multi-task while maintaining a high degree of accuracy.
• Completes task with a sense of urgency to meet all deadlines.
• Excellent computer skills in Microsoft (MS Office) environment and all job-related software programs.
• Maintaining a high level of integrity, confidentiality, and a strong work ethic is required.
• Proactively improve or acquire new skills, increase knowledge of credit union laws and regulations, as well as complete required training in a timely manner.
• Regular in person attendance is required.

Physical Requirements and Working Conditions:

• Professional office environment with moderate sound.
• Flexibility to work during Credit Union hours: Monday to Friday 8:30 a.m. to 5:30 p.m. and Saturdays when required.
• Ability to move around the building as well as travel to other branches, off-site training, and/or meetings as needed.
• Ability to use office equipment such as computer, telephone, copier, stamp machine, etc.
• Ability to sit or stand for prolonged periods of time.
• Vision corrected to within normal limits.
• Ability to listen, hear, and understand to assist members by phone.

Garden Savings Federal Credit Union is proud to be an equal opportunity employer, fostering diversity and inclusion in the workplace. All employees and qualified applicants for employment are covered by federal and state discrimination laws. All employment decisions, including recruitment, promotions, appraisals, and/or training are made without regard to any protected characteristics.

If you have any questions, or require assistance or reasonable accommodation, please call (973) 586-2000.

If you are passionate about providing exceptional service and contributing to our members’ financial success, we invite you to apply.

Benefits:

• 401(k) with Company Match
• Medical/RX
• Dental
• Vision
• Flexible Spending Account
• Flexible Dependent Care Account
• Life insurance
• Paid Sick Time
• Paid Vacation
• Paid Holidays
• Referral Bonus Program
• Paid Volunteer Day
• Paid Birthday
• Paid Training
• Tuition reimbursement
• Employee Assistance Program
• Employee Discounts