Director of Clinical Services : Join a Team United by Compassion at HEALING PATH HOSPICE CARE INC/DBA Unified Care Hospice – Dallas, Texas

Unified Care Hospice

Unified Care Hospice is seeking a compassionate and experienced Director of Clinical Services (DCS) to lead our Dallas-based clinical operations.

Unified Care Hospice upholds the highest standards of quality, compliance, and compassion as defined by the Centers for Medicare & Medicaid Services (CMS) Conditions of Participation (42 CFR Part 418) and the Texas Administrative Code (Title 40, Chapter 97).

The DCS plays a pivotal role in ensuring the delivery of holistic, patient-centered hospice care while maintaining full regulatory and accreditation compliance. This leader will supervise clinical staff, oversee the interdisciplinary team (IDG), and drive continuous quality improvement across all clinical programs.

At Unified Care Hospice, we believe hospice care is a partnership—one rooted in compassion, dignity, and individualized care. We bridge the gap between medicine and comfort through holistic approaches that honor the physical, emotional, and spiritual well-being of every patient and family.

Joining our team means being part of a mission-driven organization united by compassion, excellence, and respect.

• Ensure all clinical operations comply with ACHC accreditation standards, CMS CoPs (42 CFR Part 418), and Texas Department of Aging and Disability Services requirements.

• Oversee staff adherence to agency policies, procedures, and clinical documentation standards.

• Lead preparation for ACHC, CMS, and state surveys, maintaining continuous readiness and full compliance.

• Develop and implement policies and procedures consistent with current federal, state, and local regulations.

• Monitor clinical documentation for accuracy, timeliness, and regulatory compliance.

• Supervise and evaluate all nursing and clinical staff, including RN Case Managers, On-Call Nurses, Admission Nurses, and Hospice Aides.

• Facilitate Interdisciplinary Group (IDG) meetings in compliance with CMS §418.56, ensuring individualized, holistic plans of care.

• Conduct supervisory visits and field audits to assess patient care quality and staff performance.

• Maintain nurse-to-patient ratios and ensure that nursing staff provide at least 51% of hands-on patient care, as required by CMS.

• Support a culture of clinical excellence, teamwork, and continuous education.

• Lead the QAPI Program, ensuring compliance with ACHC quality management and performance improvement requirements.

• Track and analyze clinical outcomes, patient satisfaction data, and incident trends to implement corrective and preventive actions.

• Partner with the Administrator and Medical Director to develop and monitor performance improvement goals and quality benchmarks.

• Represent Unified Care Hospice in community and professional outreach, fostering positive relationships with healthcare partners.

• Collaborate with the CEO and Administrator in strategic planning, operations, and compliance initiatives.

• Provide mentorship, leadership development, and performance coaching to clinical staff.

• Participate in budget planning, contract review, and vendor relationship management to ensure operational efficiency.

• Current Registered Nurse (RN) license in the State of Texas (unencumbered).

• Minimum 2 years of experience providing direct patient care in home health or hospice.

• Minimum 1 year of supervisory or administrative experience in hospice, home health, or a related healthcare setting.

• Working knowledge of CMS Conditions of Participation (42 CFR Part 418) and Texas Administrative Code Title 40, Chapter 97.

• 3–5 years of hospice leadership experience, preferably as a DCS, ADON, or Clinical Manager.

• Familiarity with ACHC accreditation standards, survey readiness processes, and QAPI management.

• Strong leadership, organizational, and communication skills.

• Proficiency with hospice EMR systems and Microsoft Teams.

• Competitive salary commensurate with experience.

• Comprehensive medical, dental, and vision insurance.

• 401(k) retirement savings plan.

• Generous PTO to support work-life balance.

• Continuing education and leadership development opportunities.

• Flexible scheduling options.

At Unified Care Hospice, we believe every patient deserves compassionate, personalized care that honors their life’s journey. If you are a dedicated RN leader passionate about clinical excellence and regulatory integrity, we invite you to join our team in Dallas.

Apply today and help shape the future of holistic, compliant hospice care in Texas.