Business Intelligence Manager at Nclusion – Palo Alto, California

Nclusion is on a mission to provide traditional financial services to 1.4 billion people worldwide without access today. Without a secure way to save, invest, or transfer money, individuals are not empowered to accumulate short or long-term wealth. We're changing that by bridging the gap between traditional banking and the communities that need it most.

The Business Intelligence Manager will transform data into actionable insights that drive operational excellence and strategic decision-making. The ideal candidate will bring analytical rigor, reporting infrastructure, and performance visibility to support the COO and the Global Operations leadership team in making data-driven decisions. This role will partner closely with our data team in defining, accessing, and interpreting operational metrics from our local teams in Haiti, the Dominican Republic, and future growth in South America & Africa. A key responsibility will be building structure to our ops reporting cadence, from daily business health indicators to preparation for quarterly business reviews & identifying opportunities for market growth.

In our commitment to fostering a diverse and inclusive workplace, we value the unique perspectives and experiences each individual brings to our team. We encourage all candidates, regardless of background, to apply. Your skills, talents, and potential contributions matter deeply to us, and we believe in creating an environment where everyone has an opportunity to thrive. We recognize that meeting every listed requirement may not always be possible, but we value passion, determination, and a willingness to learn. Your application is an opportunity for us to discover the exceptional qualities you bring.