Receptionist in Center Valley, Pennsylvania at Good Shepherd Rehabilitation Network
Job Function: Admin/Clerical/Secretarial
Good Shepherd Rehabilitation Network
Center Valley, Pennsylvania, 18034, United States
Posted on
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Job Description
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JOB SUMMARY
- Greets visitors, patients and associates entering the Good Shepherd facility. Provides customer service to all who enter the building. Provides assistance with all transportation needs of our patients.
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ESSENTIAL FUNCTIONS
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COMPLETES PRIMARY CUSTOMERS’ PURPOSE FOR ENTERING THE FACILITY
- By addressing their needs and directing them to their proper destination.
- By receiving faxed trip requests and passing onto transportation service provider.
- By answering phones and scheduling trips with transportation service provider.
- By processing trip changes by canceling trips and rebooking with transportation service provider.
- By working with all Good Shepherd departments on the Allentown and Bethlehem campuses handling customer service requests, such as answering questions relating to trips and changes in scheduling.
- By constantly communicating with the dispatch department of transportation service provider.
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FACILITATE TELEPHONE CALLS MADE TO THE FACILITY’S MAIN TELEPHONE NUMBERS
- By directing calls to their proper destination.
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MAINTAINS SAFE AND HEALTHY WORK ENVIRONMENT WITHIN THE FACILITY
- By assisting with coordinating all code calls and other alarm messages, keeping up-to-date emergency numbers, department directories, key personnel directories as well as a directory of all patient room numbers and telephone extensions.
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DISTRIBUTES INFORMATION
- By routing mail and memos to the proper recipient and utilizing the Hospital’s computer systems.
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CONTRIBUTES TO A POSITIVE WORK ENVIRONMENT
- By addressing work duties and concerns of customers in an effective and positive manner.
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CONTRIBUTES TO TEAM EFFORT
- By accomplishing related results as needed.
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COMPLETES PRIMARY CUSTOMERS’ PURPOSE FOR ENTERING THE FACILITY
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QUALIFICATIONS:
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Education
- High School Diploma required
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Work Experience
- 2-4 years of experience as a receptionist preferred
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Licenses / Certifications
- N/A
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Education
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Job Location
Center Valley, Pennsylvania, 18034, United States
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