Assistant General Manager - Multiple Brands at Lo-Lo's Chicken & Waffles – Phoenix, Arizona

LRW Concepts, LLC is looking for exceptional Assistant General Managers (AGM) to lead our thriving southern-style soul-comfort dining experiences.

An Arizona-based company specializing in restaurant management and operations, LRW Concepts is recognized for owning and operating acclaimed dining destinations that emphasize scratch-made cuisine, a dedicated team culture, and elevated guest experiences. As the parent company of Lo-Los Chicken & Waffles, Monroes Hot Chicken, Brunch & Sip, and Warrens Supper Club, LRW Concepts is dedicated to delivering exceptional quality, service, and experiences for guests and employees alike.

About Us

Lo-Los Chicken & Waffles:

Lo-Los Chicken & Waffles is a high-energy, down home southern style full serve restaurant that provides guests with hot, fresh, made to order southern comfort foods in a hometown environment full of flavors and soul satisfaction.

Known for its tantalizing flavors and seasoning mixtures, Lo-Los gives each guest the opportunity to enjoy southern friend chicken, crispy golden waffles, and amazing soul food in an environment that offers guests the opportunity to experience high quality dining in a full-service environment that speaks to all the comforts of southern cooking.

Monroes Hot Chicken:

Monroes Hot Chicken is a high-energy, high-paced quick-serv restaurant that provides guests with hot, fresh, made-to-order Nashville Style Hot chicken in a hometown environment full of flavors and tasty treats.

Known for its enticing flavors and spiced up seasoning mixtures, Monroes gives each guest the opportunity to enjoy southern friend chicken with a kick in an environment that offers guests on the move the opportunity for high quality dining in a quick-serve environment.

Brunch & Sip:

At Brunch & Sip, were not your average brunch spot. Were a high-energy, flavor-packed, music-filled destination where crafted drinks and mimosas flow, laughter echoes, and every shift feels like a celebration. If youre passionate about hospitality, thrive in a fastpaced brunch atmosphere, and love leading energetic, guestfocused teams, we want you helping drive the heartbeat of our restaurant.

Position: Assistant General Manager

Location: In person required: Various Locations

Shift: Open, Swing, Closing, Weekends, Holidays (Mandatory)

Starting Salary: $60,000 - $72,500 per year depending on experience

Expected Hours: 45 55 per week

Supervisory: Reports to General Manager

At LRW Concepts, LLC, we value diverse experiences and believe in second chancesindividuals with prior justice system involvement are welcome and strongly encouraged to apply.

Position Summary:

Were seeking a dynamic, hands-on Assistant General Manager (AGM) to help lead our restaurant operations and deliver exceptional guest experiences. The AGM partners closely with the General Manager to drive performance, uphold brand standards, and cultivate a positive team culture.

Key Responsibilities:

• Operational Leadership: Oversee daily restaurant operations, ensuring smooth service, cleanliness, and adherence to health and safety standards.
• Team Management: Recruit, train, and motivate staff; foster a collaborative and high-performance work environment.
• Financial Oversight: Assist in managing budgets, controlling costs, and analyzing sales to meet revenue goals.
• Guest Experience: Ensure consistent, high-quality service and resolve guest concerns with professionalism and care.
• Event & Promotion Coordination: Track and capitalize on local events to align operations and drive traffic.
• Inventory & Vendor Relations: Monitor inventory levels, place orders, and maintain strong relationships with suppliers.
• Reporting & Compliance: Maintain accurate records, ensure compliance with local regulations, and support audits.
• Leadership Support: Act as acting GM when needed; contribute to strategic planning and decision-making.

What Were Looking For:

• 4+ years of restaurant management or supervisory experience
• Strong leadership, communication, and organizational skills
• Proven ability to manage teams in a fast-paced environment
• Familiarity with POS (Toast, R365, & Open Table strongly preferred) systems and basic financial reporting
• Passion for hospitality and guest satisfaction
• Adaptable and capable of working in high-impact environment
• Degree in hospitality preferred
• Strong understanding of health regulations and ability to enforce cleanliness standards.
• Required certifications: ServSafe Managers and ServSafe Alcohol

Why LRW Concepts:

We are an experience to be had not only as a guest but as an employee. Our company offers a great environment and creates an atmosphere to ensure excellence in dining and serving wonderfully crafted meals. Other perks that you may receive include:

• Staff discounted meals
• Creative input into a growing, community-focused brand
• Potential for career growth as business expands
• Flexible Schedule

Benefits:

Full-time Employees: average 30 hours or more hours per week

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K (not matched)
• Paid time off

EEOC Statement:

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected applicable.

Notice of E-Verify Participation

This employer participates in E-Verify. As required by law, we will use E-Verify to confirm the employment eligibility of all newly hired employees. You have the right to know if your employer participates in E-Verify and to be provided with the necessary information and forms upon hire. You can find more information about E-Verify and your rights at https://www.e-verify.gov/emplo....