Coach Technician / Mechanic Lead Hand | Coach Technician / Mechanic Lead Hand at Coach Canada – Niagara Falls, Ontario

Coach Technician / Mechanic Lead HandLocation: Niagara FallsPay Rate: $46.66Shifts: 10:00am - 6:00pm Position SummaryThe Coach Technician / Mechanic Lead Hand is a working leadership role responsible for advanced diagnostics, repair, and preventive maintenance of fleet vehicles, while supporting daily shop operations. This position combines technical expertise with team coordination, ensuring safe, reliable, and compliant fleet performance.

RESPONSIBILITIES

Coach Technician / Mechanic Lead Hand - Technical Responsibilities

Perform diagnostics, repairs, and preventive maintenance on motorcoaches and fleet vehiclesService engines, drivetrains, brakes, HVAC, electrical, and accessibility systemsEnsure all work meets regulatory, safety, and manufacturer standardsMaintain accurate service and repair documentationCoach Technician / Mechanic Lead Hand - Leadership & Coordination Responsibilities

Lead and assign work to mechanics, apprentices, and wash bay staffSupport scheduling, workflow planning, and shop prioritiesMonitor work quality and provide hands-on coaching and mentorshipAssist with onboarding and training of new team membersCoach Technician / Mechanic Lead Hand - Systems & Reporting Responsibilities

Manage work orders and ensure accurate tracking of labor, parts, and repairsUtilize telematics and fleet systems (e.g., Saucon, Samsara) to monitor vehicle healthMaintain data accuracy and compliance with company standardsCoach Technician / Mechanic Lead Hand - Operations & Communication Responsibilities

Collaborate with Operations and Dispatch to support fleet availabilityReview DVIRs and prioritize repairs accordinglyCommunicate effectively with drivers to diagnose and resolve issuesEscalate recurring concerns to leadershipCoach Technician / Mechanic Lead Hand - Safety & Compliance Responsibilities

Respond to breakdowns and on-road service needs as requiredFollow all WHMIS, safety policies, and Canada Labour Code requirementsMaintain a clean, safe work environment and enforce PPE standardsPromote a strong safety-first culture across the teamTruck and Coach Technician (310T) Bus Mechanic Qualifications310T Mechanic License Valid Ontario Driver’s License, preferably CDLMust have strong communication/organizational skillsBasic computer skills are required and capability of using diagnostic software and toolsGood knowledge of geographic locationsMust be willing to participate in the company’s Drug and Alcohol Testing Program, including inclusion in the DOT-compliant testing pool, in accordance with applicable regulatory requirementsOur Commitment to Equity & SafetyWe maintain a zero-tolerance policy for discrimination, harassment, or unsafe behavior, and foster a workplace culture built on respect, integrity, and accountability.

Equal Opportunity and Accessibility Statement

Coach Canada is a federally regulated employer, and an equal opportunity employer committed to employment equity and fostering a diverse, inclusive, and accessible workplace. We welcome applications from all qualified individuals, including those who self-identify as members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities, and members of visible minorities.

In accordance with the Canadian Human Rights Act, the Pay Equity Act, and the Accessible Canada Act, we are committed to treating all applicants fairly and without discrimination. Accommodations are available upon request throughout the recruitment process for applicants with disabilities or other accessibility needs.

If you require accommodation at any stage of the hiring process, please contact us to make arrangements that best support your full participation.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.