Network Services Operations Technical Lead at General Dynamics Information Technology – Washington, District of Columbia

USA DC Washington - 1401 Constitution Ave NW (DCC200)
Full time
RQ217263
Type of Requisition:
Pipeline

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
Other

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
IT Project & Program Management, Managed Network Services, Network Infrastructure Management, Network Operations, PMP
Certifications:
None
Experience:
10 + years of related experience
US Citizenship Required:
No

Job Description:

Transform technology into opportunity as a Network Services Operations Technical Lead at GDIT. Shape what's next for mission-critical government projects while shaping what's next for your engineering career.

MEANINGFUL WORK AND PERSONAL IMPACT

As the Network Services Operations Technical Lead, you will play a crucial role in providing senior-level leadership and oversight of enterprise network operations across federal infrastructure environments. Responsibilities include managing the full lifecycle of network services and operations, including planning, design, implementation, performance monitoring, incident response coordination, and service continuity. The Network Services Operations Technical Lead shall perform the following tasks, including but not limited to:

• Direct the engineering and operational execution of enterprise network services across federal environments, driving modernization of routing, switching, wireless, remote access, and cloud‑connected architectures.
• Oversee day‑to‑day network operations by directing teams responsible for LAN/WAN, SD‑WAN orchestration, wireless infrastructure, remote access platforms, transport circuits, and multi‑cloud connectivity.
• Set and manage technical performance baselines by analyzing SLA adherence, network telemetry, KPIs, capacity metrics, and reliability indicators to maintain optimal service performance.
• Direct incident response and root‑cause analysis workflows, authorizing containment, recovery, and corrective engineering actions to restore and stabilize services.
• Drive execution of network engineering roadmaps by developing detailed technical schedules, identifying delivery risks, sequencing critical path activities, and allocating engineering resources.
• Define technical requirements and evaluation criteria for network service acquisitions, contributing engineering expertise during market research, vendor assessments, and solution reviews.
• Deliver operational assessments, architectural impacts, and modernization updates to senior federal leadership, articulating operational readiness, system health, and mission alignment.
• Enforce compliance with federal cybersecurity and network standards-such as FISMA controls, TIC 3.0 architectures, and Zero Trust requirements-by integrating them into operational workflows and engineering decisions.

WHAT YOU'LL NEED TO SUCCEED

Bring your engineering expertise along with a drive for innovation to GDIT. The Network Services Operations Technical Lead must have:

• Education:

• Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, Telecommunications, or a closely related field is required. (A Master's degree is preferred in a related field and may substitute for 3 years of experience.)

• Required Certifications:

• Project Management Professional (PMP) certification from the Project Management Institute (PMI) or a project management degree from an accredited university.
• Cisco Certified Internetwork Expert (CCIE), In lieu of CCIE, a minimum of 8+ years of hands-on experience coupled with a current Cisco CCNP may be substituted.

• Desired Certifications:

• ITIL v4 Foundations Certification - Highly Desired
• CompTIA Network+ or Security+
• AWS Certified Advanced Networking - Specialty or AWS Certified Solutions Architect - Associate/Professional

• Required Experience:

• A minimum of 10 years of progressive experience managing large-scale enterprise IT and network infrastructure projects or operations.
• At least 5 years of experience leading network services or operations, including experience managing technical staff, subcontractors and multiple task orders in a federal contracting environment.
• Demonstrated experience overseeing hybrid network architectures, including traditional data center and cloud-based (AWS, Azure, etc.) connectivity.
• Proven experience in IT operations management, including problem management, change control, and continuous service improvement.
• Over 10 years of Enterprise IT or technology-related experience, including 5 years on large government or commercial contracts.
• At least 5 years of team leadership in enterprise O&M for the federal government.
• 5+ years as a Program Manager overseeing multiple projects simultaneously supporting IT environment with over 11,000 end-users across 600+ sites.
• Experienced in senior-level client interface across multiple organizations.
• Collaboration experience with customer and contractor personnel on task plans and deliverables
• Proven leadership of large teams (50+ members).

• Required knowledge, skills and abilities:

• Strong leadership, communication, and decision-making skills, with the ability to interface with senior federal leadership.
• Expert knowledge of networking protocols (BGP, OSPF, EIGRP, MPLS, VLANs, IPsec, etc.).
• Experience with network architecture design and operations, including cloud interconnects, SD-WAN, VPN, and firewall management.
• Ability to analyze technical problems, develop solutions, and manage implementation plans across multi-stakeholder environments.
• Skilled in performance monitoring, root cause analysis, and continuous service improvement strategies.
• Understanding of IT service management frameworks (e.g., ITIL) and project management methodologies (e.g., Agile, PMBOK).
• Strong oral and written communication skills, attention to detail, problem-solving, and exceptional customer service.
• Skilled in managing multiple projects and complex IT activities to align with organizational goals.
• Proficient in Waterfall and Agile methodologies; experienced in agile project implementation and team management in a federal environment.
• Adaptable to changing priorities and able to prioritize workload based on customer needs.
• Skilled in managing contract IT support teams with diverse skills.
• Experienced in senior-level client interface across multiple organizations.
• Collaboration experience with customer and contractor personnel on task plans and deliverables.
• Proficient in formulating and overseeing project management plans and documents and supporting federal managers in project coordination.

ADDITIONAL INFORMATION:

• Security clearance level: The selected applicant will be subject to a government security investigation and must meet requirements to pass a NACI/MBI investigation.

• Timeline Statement: This is a contingent position expected to begin after 1 November 2026.

• Location: Washington, DC Metro Area. Travel outside the area up to 20%.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Flexibility: Full-flex work week to own your priorities at work and at home

• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $128,039 - $173,229. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About Us

Join our 30,000 everyday heroes. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. For more information about GDIT's Privacy Policy, click here: